Chrysler Pacifica Rearview Camera Recall — A Blank Screen Behind a Family Van
Chrysler has conceded the problem in writing: NHTSA campaign 26V327000 covers certain Pacificas whose rearview camera image may not display — a failure that violates the federal rear-visibility standard and raises the risk of a backover. When the manufacturer of a family minivan concedes a safety-camera defect, RockPoint Law's attorneys pursue a buyback, replacement, or cash settlement.
Home › Recalls › Chrysler › Pacifica
Chrysler (FCA US) is recalling certain 2019 and 2023 Chrysler Pacifica vehicles — along with related Ram 1500/2500 and Jeep Wrangler models, because contamination in the central vision processing module, or improper programming, may cause the rearview camera image not to display (NHTSA 26V327000, reported May 2026). A camera that goes dark means these vehicles fail to comply with Federal Motor Vehicle Safety Standard No. 111, “Rear Visibility,” and Chrysler warns the lost view behind the vehicle increases the risk of a crash. Dealers will update the module software or replace it, free of charge. A recall is the manufacturer admitting in writing that the vehicle was sold defective. If a software-or-replace fix doesn't hold, or Chrysler can't make the van right in a reasonable time, your state's Lemon Law and the federal warranty acts may entitle you to a refund, a replacement, or cash, and RockPoint Law pursues that claim directly against Chrysler.
The official NHTSA filing
| NHTSA Campaign | 26V327000 |
|---|---|
| Date Reported | May 21, 2026 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Vehicles Affected | 16 (all models in the campaign) |
| Models Covered | Chrysler Pacifica (with related Ram 1500/2500, Jeep Wrangler) |
| Model Years | 2019, 2023 (Pacifica) |
| Defect | Contamination or improper programming in the central vision processing module can stop the rearview camera image from displaying — fails FMVSS 111 |
| Manufacturer Remedy | Dealers update the vision processing module software, or replace the module, free of charge |
| Chrysler Customer Service | 800-853-1403 (recall no. 46D) |
| Safety Severity | Visibility |
Can I keep driving while I wait for the repair?
NHTSA has not issued a Do Not Drive or Park Outside warning for this recall. You can generally keep driving while you wait for the free repair, but you should not ignore it: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash. Schedule the recall service as soon as parts are available, and keep every repair order in case the fix does not hold.
A safety camera that goes dark, and a federal standard it breaks
The rearview camera in a minivan is not a convenience feature — it is federally mandated safety equipment, the reason backover deaths of small children have fallen since the requirement took effect. This recall targets Pacificas in which, Chrysler concedes, “contamination in the central vision processing module or improper programming may cause the rearview camera image not to display.” The screen that's supposed to show what's behind you can simply go blank.
That blank screen carries legal weight. Chrysler's filing states the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 111, “Rear Visibility.” In other words, this isn't merely an annoyance — the vehicle no longer meets the federal safety standard it was certified to. Chrysler warns that a rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The danger is sharpest exactly where families rely on the Pacifica: backing out of a driveway, a school pickup line, a crowded parking lot — the moments when a child or pedestrian can be directly behind the van and invisible without the camera. By filing recall 26V327000, Chrysler has formally acknowledged these Pacificas left the factory non-compliant. Whether a software update or module swap fully and permanently restores the camera is exactly the question a Lemon Law claim is built to test.
Pacifica backup camera going dark or glitching? A rearview-camera failure that breaks a federal safety standard is the kind of substantial defect that most often turns a recall into a claim. Let our attorneys review your service history.
Free Case Review →Why a failed federal safety standard raises the stakes
Owners are right to take this seriously: a vehicle that no longer meets a federal safety standard is, by definition, not the vehicle that was certified and sold. That gap is the legal heart of a Lemon Law claim.
A recall obligates Chrysler to attempt a free remedy — nothing more. It does not refund you, replace your Pacifica, or compensate you for driving a family van whose backup camera you can't rely on. A Lemon Law claim is your personal right to a real remedy when that fix comes up short. The recall proves the defect; the Lemon Law claim is how that proof becomes a refund.
A Lemon Law claim — under state statutes and the federal Magnuson-Moss Warranty Act — generally turns on three elements, and a recall over a failed federal safety standard helps satisfy the first two before you ever reach the dealer:
- A substantial defect — a rearview camera that can fail — and that puts the vehicle out of compliance with FMVSS 111 — strikes safety, value, and a family's basic trust in the van.
- The manufacturer's knowledge — recall 26V327000 is Chrysler's written admission, on the record, that the vision processing module defect can disable the camera.
- A reasonable number of failed repair attempts — this is the part you build — by documenting the software update or module replacement and any camera failure that appears afterward.
Protect the van, and the record
Owners who come out ahead document every service visit like evidence. Here is the sequence that protects your claim:
- Step 1 · Confirm
Verify your VIN and apply the remedy
Check your 17-digit VIN at NHTSA.gov or call Chrysler at 800-853-1403 and reference recall 46D. If included, have the dealer update the vision processing module software or replace the module, free of charge.
- Step 2 · Document
Get the repair order — in writing
Keep the repair order showing the date, mileage, whether the software was updated or the module replaced, and the recall number. For a camera defect, proof of what was done and when is essential to any later claim.
- Step 3 · Observe
Test the camera after the fix
After the remedy, check that the rearview image displays reliably every time you shift into reverse. If the screen ever goes blank, freezes, or glitches, log the date, mileage, and what happened — a camera defect that returns is exactly what to capture.
- Step 4 · Act
If the camera isn't right, call counsel
If the camera keeps failing after the remedy, or Chrysler can't make the van compliant in a reasonable time, you may qualify for a buyback, replacement, or cash. That's the moment RockPoint Law takes it off your hands.
Backup camera still cutting out after the recall fix? A safety camera that can't be trusted is worth a closer look. Send us your service records and we'll tell you where you stand, free.
Talk to an Attorney →Chrysler Pacifica camera recall & Lemon Law questions
Does the Pacifica camera recall automatically make my van a lemon?
No. Recall 26V327000 is Chrysler conceding the rearview camera can fail and that the vehicle falls out of compliance with FMVSS 111 — strong evidence, but not the whole case. Whether your Pacifica is a lemon depends on two more things: that the defect substantially impairs the van, and that Chrysler can't put it right in a reasonable number of attempts. A camera that keeps going dark after the software or module fix is what tips it into a claim. We review your records and tell you if you've crossed that line.
Is a backup camera really a safety defect, or just a feature?
It is safety equipment. Federal Motor Vehicle Safety Standard No. 111 requires a working rear-visibility system, and Chrysler's filing states these Pacificas fail to comply with it. A camera that doesn't display reduces the driver's view directly behind the vehicle, where children and pedestrians are most at risk during a backover. That's why this recall is treated as a genuine safety defect, not a convenience glitch.
The fix is a software update — can that really cure the problem?
Sometimes, and sometimes not. Chrysler's remedy is to update the vision processing module software or, if needed, replace the module. If the failure is contamination in the hardware, a software update may not hold. If your camera keeps failing after the remedy, that gap between the problem and the fix can strongly support a buyback, replacement, or cash claim.
What does it cost to have RockPoint Law review my case?
Nothing to start. Your case review is free and confidential. In most Lemon Law and warranty matters the manufacturer pays attorney's fees if your claim succeeds, so you can pursue Chrysler without paying us out of pocket. Lemon Law eligibility depends on the specific facts of your case.
Pacifica backup camera still failing after the recall?
Find out in minutes whether you may qualify for a refund, replacement, or cash settlement. Free, confidential, no obligation.
Get My Free Case Review →