Ram ProMaster Radiator Fan Recall: When the Cooling Circuit Can Catch Fire
Ram has put the defect on the record: NHTSA campaign 25V720000 covers vehicles where the electrical circuit for the radiator fan may overheat, and an overheating circuit, Chrysler concedes, increases the risk of a fire. When a manufacturer admits a fire hazard in a commercial van that businesses depend on, RockPoint Law's attorneys pursue a buyback, replacement, or cash settlement.
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Chrysler (FCA US, LLC) is recalling certain 2018–2026 Ram ProMaster vehicles because the electrical circuit for the radiator fan may overheat (NHTSA 25V720000, reported October 23, 2025). Chrysler's filing is blunt: electrical circuits that overheat increase the risk of a fire. Dealers will replace the cooling fan module and fuse, and provide a manual addendum and a label for the power distribution center, free of charge. Interim letters warning of the safety risk were mailed December 11, 2025, with remaining owner letters expected July 2026. A recall is the manufacturer admitting in writing that the vehicle was sold defective. If Ram can't make the vehicle right in a reasonable time, or the fix doesn't hold, your state's Lemon Law and the federal warranty acts may entitle you to a refund, a replacement vehicle, or cash, and RockPoint Law pursues that claim directly against Chrysler.
The official NHTSA filing
| NHTSA Campaign | 25V720000 |
|---|---|
| Date Reported | October 23, 2025 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Vehicles Affected | 300,691 |
| Models Covered | Ram ProMaster |
| Model Years | 2018–2026 |
| Defect | Radiator-fan electrical circuit may overheat, increasing the risk of a fire |
| Manufacturer Remedy | Dealers replace the cooling fan module and fuse, add a manual addendum and a power-distribution-center label, free of charge |
| Chrysler Customer Service | 1-800-853-1403 (Chrysler recall nos. 67C, B3C, C9C) |
| Safety Severity | Fire Risk |
Can I keep driving while I wait for the repair?
NHTSA has not issued a Do Not Drive or Park Outside warning for this recall. You can generally keep driving while you wait for the free repair, but you should not ignore it: Electrical circuits that overheat increase the risk of a fire. Schedule the recall service as soon as parts are available, and keep every repair order in case the fix does not hold.
An overheating fan circuit, and the fire risk behind it
The radiator fan pulls air across the cooling system to keep the engine from overheating, and it draws that power through an electrical circuit that has to carry the load safely. In this recall, Chrysler concedes that on these ProMaster vans “the electrical circuit for the radiator fan may overheat.” A circuit that runs hotter than it was designed to handle is a fault that can build over time, often without warning to the driver.
Chrysler's filing states the consequence in the plainest possible terms: “electrical circuits that overheat increase the risk of a fire.” A fire that starts in the engine bay of a cargo van, frequently loaded with goods, parked at a business, or driven long hours in delivery service, threatens not only the vehicle and its contents but everyone nearby. And many ProMasters never roll off the line as plain vans: they're upfitted into delivery rigs, mobile workshops, shuttle buses, and Class B motorhomes, so a fire that begins under the hood can spread into a cabin full of equipment, racking, or even people sleeping inside.
The remedy reaches in several directions: replace the cooling fan module and fuse, and add a manual addendum and a label for the power distribution center. That the fix touches the fuse and the power distribution center shows the problem is in how the circuit handles and protects against electrical load. The model-year span is its own warning sign, this recall covers vans built across nine model years, from 2018 all the way through 2026, which tells you the defective circuit shipped on the ProMaster for a long time before Chrysler moved on it. By filing recall 25V720000, Chrysler has formally admitted the fire risk. Whether replacing the module and fuse fully restores a van you can trust not to ignite is exactly the question a Lemon Law claim is built to test.
ProMaster flagged for the radiator-fan fire recall? A fire-risk defect is the kind of substantial safety issue that most often turns a recall into a claim. Let our attorneys review your service history.
Free Case Review →What Chrysler's own filing says about the risk
It helps to separate what is on the record from what is alarmism. Everything in this section comes straight from Chrysler's own submission to federal safety regulators under campaign 25V720000, not from us, and not from a marketing page. In plain English, the filing describes a short chain with a serious endpoint: the electrical circuit that powers the radiator fan may overheat, and electrical circuits that overheat increase the risk of a fire. That is the whole hazard, stated by the manufacturer.
Two things make an overheating circuit in this particular vehicle more than a paperwork problem. The first is where the fault lives: an electrical fire that starts in the engine bay can grow before a driver notices anything beyond a faint burning smell or a temperature warning, and it doesn't need a crash to ignite. The second is the duty cycle. The ProMaster is a commercial workhorse, loaded with cargo, idled in traffic on delivery routes, or built out into a service van or RV that may sit running or parked with valuables and people aboard. That puts more heat, more hours, and more at stake on the very circuit Chrysler says can overheat.
Want to know how often this is actually showing up? You can read owner-filed reports for the ProMaster yourself: search your year and model in the complaints database at NHTSA.gov. We deliberately don't put a complaint or fire tally on this page, since unfiltered counts are simple to misread without the full picture, but a recall of more than 300,000 vans across nine model years is not the kind of action a manufacturer files lightly.
Why a fire-risk recall raises the stakes
Owners are right to be uneasy about an electrical circuit that can overheat and catch fire, especially in a work van a business relies on every day. That unease is also the legal core of a Lemon Law claim: safety, value, and trust in the vehicle.
A recall obligates Chrysler to attempt a free repair, nothing more. It does not refund you, replace your ProMaster, or compensate you for owning a vehicle you can no longer fully trust, or for the downtime a commercial van's owner absorbs while it sits at the dealer. A Lemon Law claim is your personal right to a real remedy when that repair comes up short. The recall is the evidence; the claim is what turns that evidence into a check.
There is a second harm a recall never touches: diminished value. A ProMaster carrying a documented engine-fire recall on its history is worth less at trade-in, auction, or fleet resale than the dependable van you thought you bought, repaired or not, that stigma follows the VIN. For an owner-operator running a single van or a small business running a handful, that lost resale value is real money, and recovering it is part of what a properly built claim seeks alongside a buyback, a replacement, or cash.
Most state Lemon Laws and the federal Magnuson-Moss Warranty Act require three things, and a fire-risk recall helps satisfy the first two before you ever reach the dealer:
- A substantial defect. An electrical circuit that can overheat and raise the risk of a fire strikes at the most basic safety promise a vehicle makes.
- The manufacturer's knowledge. Recall 25V720000 is Chrysler's written admission, on the record, that the radiator-fan circuit may overheat on these vans.
- A reasonable number of failed repair attempts. This is the part you build, by documenting the module and fuse replacement, the date and mileage, and any cooling, electrical, or burning-smell symptom that persists afterward.
When does a recalled ProMaster cross the line into a refund or buyback?
The number isn't fixed nationally. Lemon Law thresholds vary state to state, while the federal Magnuson-Moss Warranty Act provides a baseline that applies everywhere. Still, the triggers below appear in most state statutes, and a defect that can cause an underhood fire generally qualifies as a “serious safety defect,” which in many states lowers the number of attempts the law requires. Read this as a guide rather than a ruling, the exact numbers turn on the state where your vehicle is registered. One added wrinkle worth flagging: many state consumer Lemon Laws apply only to personal-use vehicles, while a commercially titled or upfitted ProMaster may fall under different rules, another reason to have the facts reviewed.
| Serious safety defect | Because an overheating circuit that can cause a fire is a serious safety hazard, many state Lemon Laws presume a “reasonable number of attempts” has been met after as few as one or two repair attempts, far fewer than for a minor defect. |
|---|---|
| Same defect, repeated | For defects not classed as a serious safety hazard, the common presumption is roughly three to four attempts at the same problem without a lasting fix, for example, overheating, a burning smell, or a blown fuse that keeps coming back after the module-and-fuse work. |
| Days out of service | Many states also presume a lemon when the vehicle is out of service for repair for a cumulative 30 days or more within the eligibility period, relevant if parts leave your van sidelined while the dealer sources a cooling fan module. For a commercial van, those down days also mean lost income. |
| Federal Magnuson-Moss Act | Applies nationwide and doesn't fix a hard count, it asks whether the manufacturer had a reasonable opportunity to repair a warranty defect and failed. A module-and-fuse replacement that doesn't stop the overheating fits this framework squarely. |
Protect the vehicle, and the record
The owners who recover the most treat each dealer visit as a piece of evidence. This is the path that keeps your options open:
- Step 1 · Confirm
Verify your VIN and get the repair
Check your 17-digit VIN at NHTSA.gov or call Chrysler at 1-800-853-1403 (Chrysler recalls 67C, B3C, C9C). VINs became searchable October 30, 2025. If included, have the dealer replace the cooling fan module and fuse free of charge. Interim safety-risk letters were mailed December 11, 2025, with more in January and March 2026 and the rest expected July 2026.
- Step 2 · Document
Get the repair order, in writing
Keep the repair order showing the date, mileage, the parts replaced (cooling fan module and fuse), and the recall numbers. For a fire-risk defect, written proof of exactly what was corrected is essential to any later claim.
- Step 3 · Observe
Watch for heat and electrical symptoms
After the repair, watch for engine overheating, a burning or electrical smell, blown fuses, a cooling-system warning, or repeat dealer visits for the same concern. If a symptom appears, log the date, mileage, and what you noticed, a fire-risk defect the repair didn't fully resolve is exactly what to capture.
- Step 4 · Act
If Ram can't make it right, call counsel
If the repair doesn't hold, the symptoms return, or you're left with a van you can't trust, you may qualify for a buyback, replacement, or cash. That's when it stops being your problem and becomes ours.
Burning smell or overheating back after the ProMaster recall repair? That instinct is worth checking. Send us your service records and we'll tell you where you stand, free.
Talk to an Attorney →What to expect when you take it in
The recall remedy is more involved than a software flash, so it's worth knowing what a realistic dealer visit looks like and what to ask for while you're there:
- The fix is hardware, not a flash. The remedy is to replace the cooling fan module and fuse, plus add a manual addendum and a power-distribution-center label. That's physical parts and labor, not an over-the-air update, so make sure the repair order spells out what was actually replaced rather than just “performed recall.”
- Ask whether the circuit already showed damage. If your van has already overheated, smelled of hot wiring, or blown the fan fuse, ask the technician to note the condition of the fuse, the wiring, and the fan module, in writing, so the record shows whether real heat damage was present before the fix.
- Confirm parts availability before you go. With owner letters staged from December 2025 into July 2026, the cooling fan module may have to be ordered. Call ahead, and if your van is symptomatic, ask for a loaner or alternative transportation while you wait, in writing, especially for a work van you depend on daily.
- Track days out of service. If the module has to be ordered, your van can be sidelined for days or longer. Log every day it's unavailable, cumulative days out of service is itself a Lemon Law trigger in many states, and for a commercial or upfitted van it also documents lost income.
- Don't accept “no trouble found” as the end. If you reported overheating or a burning smell and the dealer swaps the module and sends you off, that visit still counts. Keep the paperwork and keep observing. A symptom that returns after a documented attempt is the heart of a claim.
Other defect recalls our firm is following
The same litigation-authority approach applies if you own one of these vehicles too. We watch fire, electrical, and engine recalls across makes:
Ram ProMaster radiator fan recall & Lemon Law questions
Is it safe to drive my Ram ProMaster while I wait for the recall repair?
NHTSA has not issued a Do Not Drive or Park Outside order for recall 25V720000, so Chrysler has not told owners to stop driving. But this is a fire-risk recall, so don't ignore it: schedule the free repair as soon as parts are available, and if you notice a burning smell, smoke, overheating, or a blown fan fuse, treat that as urgent and have it checked before driving further. Because the hazard is an overheating circuit, many owners also prefer not to leave the van running or parked unattended near a building or other vehicles until the fix is done. Call Chrysler at 1-800-853-1403 with the recall number if you're unsure.
Does the ProMaster radiator-fan recall automatically make my van a lemon?
No. Recall 25V720000 is Chrysler conceding the radiator-fan electrical circuit may overheat and raise the risk of a fire, strong evidence, but not the whole case. Whether your ProMaster is a lemon depends on two more things: that the defect substantially impairs the vehicle, and that Ram can't put it right in a reasonable number of attempts. Overheating, electrical faults, or a burning smell that returns after the repair, or repeat visits for the same issue, is what tips it into a claim. We review your records and tell you if you've crossed that line.
My ProMaster is used for my business, does the Lemon Law still cover me?
It depends on your state and how the vehicle is titled. Many state consumer Lemon Laws are written for personal-use vehicles, while a commercially registered van may fall under different rules or weight and use limits. The federal Magnuson-Moss Warranty Act can still apply to a warranty defect regardless, and some states extend Lemon Law protection to certain commercial and small-fleet vehicles. Because a sidelined work van also means lost income and downtime, it's worth having the specific facts reviewed, we'll tell you which framework fits your situation.
My ProMaster is built out as an RV or upfitted work van, am I still covered?
The recall covers the vehicle by VIN regardless of how it was later upfitted, so a ProMaster converted into a Class B motorhome, delivery rig, or mobile workshop is included if its VIN is in campaign 25V720000. The Lemon Law analysis can get more nuanced because of the conversion and how the vehicle is titled and used, but an underhood fire risk on a van with a cabin full of equipment or living space only raises the stakes. Check your VIN at NHTSA.gov and let us review how the law applies to your specific build.
How do I check whether my specific van is included?
Enter your 17-digit VIN at NHTSA.gov/recalls or call Chrysler customer service at 1-800-853-1403 and reference recall numbers 67C, B3C, or C9C. The VINs in this campaign became searchable on NHTSA.gov on October 30, 2025, and the recall covers certain 2018–2026 Ram ProMaster vehicles. If your VIN comes back as included, the inspection and the module-and-fuse repair are free.
How common are the fires, and how many ProMasters have caught fire?
We won't put a number on this page, because invented or out-of-context counts can mislead. The honest answer: you can search owner-filed reports for the ProMaster by year and model in the complaints database at NHTSA.gov/recalls and see the field record for yourself. What is certain is that Chrysler filed this recall on more than 300,000 vans across nine model years and tied the overheating circuit directly to an increased risk of fire, that admission, not a complaint tally, is what drives a claim.
What if my van already overheated, smelled of burning, or blew the fan fuse?
That history can strengthen your position, not weaken it. A van that already overheated, threw a cooling warning, smelled of hot wiring, or blew the radiator-fan fuse tied to this recalled defect is a strong candidate for a buyback, replacement, or cash settlement, even after a repair. Keep every repair order, tow receipt, and the recall notice; those records are the backbone of the claim we'd bring against Chrysler. The key is documenting that the same defect kept Ram from making the vehicle right.
Is there a class action for the ProMaster fire recall I should know about?
Fire and electrical defects sometimes draw class actions, but those can take years and often return little to individual owners. An individual Lemon Law and Magnuson-Moss claim is usually faster and recovers far more for you specifically, a buyback, replacement, or cash for your vehicle, and you generally keep your own claim even if a class action exists. We can explain how the two interact for your situation.
What does it cost to have RockPoint Law review my case?
Nothing to start. Your case review is free and confidential. In most Lemon Law and warranty matters the manufacturer pays attorney's fees if your claim succeeds, so you can pursue Chrysler without paying us out of pocket. Lemon Law eligibility depends on the specific facts of your case.
ProMaster fire-risk defect still not right after the recall?
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