Outcomes
What compensation can you receive?
Your option: the money or a comparable car
When a Pennsylvania claim succeeds, section 5 of the Act, 73 P.S. § 1955, requires the manufacturer, at the option of the purchaser, to replace the vehicle with a comparable one of equal value, or take it back and refund the full purchase or lease price, including all collateral charges. A manufacturer that would rather swap the car than write a check doesn't get the final say.
It's a real decision. A comparable new car today may cost more or less than yours did, you may not want the same model again, and a lender may be owed part of the refund. Section 5 pays refunds “to the purchaser and lienholder, if any, as their interests may appear,” so the loan is settled out of the same payment.
The use deduction, worked through
Section 5 takes off a reasonable allowance for your use, capped at 10 cents per mile or 10% of the purchase or lease price, whichever is less, counting only miles driven “prior to his first report of the nonconformity to the manufacturer.”
- Find the odometer reading on the day you first reported the fault.
- Multiply those miles by 10 cents.
- Check it against 10% of the price. The manufacturer can take no more than the smaller figure.
A $38,500 car first reported at 4,200 miles: 10 cents a mile is $420, against a 10% ceiling of $3,850, so the deduction is $420. Reported at 11,500 miles instead, it's $1,150, still well under the ceiling, which only takes over past 38,500 pre-report miles on that car. So the per-mile figure almost always governs, and the first report fixes it. Report a fault the first time it appears, and get the report in writing.
Payment, the defenses, and fees on top
Once you elect a refund, section 5 requires payment within 30 days. The same section gives the manufacturer two defenses: the fault doesn't substantially impair use, value or safety, or it came from abuse, neglect, modification or alteration by you. For a motorcycle, a change made after delivery counts as modification. Section 8 entitles a purchaser who brings the action to reasonable attorneys' fees and all court costs, in addition to other relief, and on a federal warranty claim 15 U.S.C. § 2310(d)(2) lets a consumer who finally prevails recover costs and fees as well, in City Hall or at 601 Market Street.