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Cherry Hill, New Jersey Lemon Law

Cherry Hill, NJ Lemon Law Attorney

Cherry Hill sits on the New Jersey side of the river, and so does your lemon law. If a new car keeps going back to a Route 70 service department for the same fault, New Jersey's statute decides whether the manufacturer has to buy it back, even if you signed the papers at a dealership in Philadelphia. RockPoint Law handles lemon law claims as its core practice, and we take New Jersey cases from across Camden County. Move quickly, though. The window closes at 24,000 miles or two years, whichever you reach first.

Free Case Evaluation

Three quick questions. No cost, no obligation.

  1. The year and make of your vehicle
  2. What the dealer has already tried
  3. How to reach you, and we review it
Start My Free Case Review  Call (516) 550-3323

Sending this does not create an attorney-client relationship. A case evaluation is a first step, not legal representation.

If the manufacturer can't fix it, New Jersey can require it to buy the car back, with a deduction set by the mileage at your first repair visit. The state hearing is held in Trenton, Atlantic City or Newark, on a date you pick, and the court route runs through the Camden Vicinage.

  • Camden County claims
  • 20 days in the shop can qualify
  • No fee unless we recover
Key facts

Cherry Hill lemon law at a glance

What a Camden County claim turns on, starting with which state's law applies and ending with the refund math. Each row names the section of the Act or the Division rule behind it.

Key facts of the New Jersey Lemon Law for a Cherry Hill driver, N.J.S.A. 56:12-29 and following
Key figureWhat it meansWhere it comes from
NJ platesdecide itA car bought or leased in New Jersey, or registered with the Motor Vehicle Commission, is covered. A Philadelphia purchase registered in Cherry Hill qualifies.Section 56:12-30
24,000 milesor two yearsThe term of protection closes at whichever comes first after original delivery, and the Division wants your certified letter received inside it.Section 56:12-31
3 repairssame defectThree or more repairs of substantially the same defect by the manufacturer or its dealer, with the fault still there. Visits to a Pennsylvania franchise dealer count.Sections 56:12-31 and 56:12-33(a)(1)
1 visitdangerous defectOne examination or repair is enough for a defect likely to cause death or serious bodily injury, even a visit where the dealer found nothing.Section 56:12-33(a)(3)
20 daysin the shopCalendar days on the repair shop's premises, added across one or more defects. Days the car sat ready while you hadn't collected it don't count. A motorhome needs 45.Section 56:12-33(a)(2); N.J.A.C. 13:45A-26.2
10 daysfinal repairOnce the manufacturer receives your certified letter, it has 10 calendar days to make one final repair attempt.Section 56:12-33(b)
$50filing feePaid by certified check or money order only after the Lemon Law Unit accepts the application, and recoverable as a cost if you win.N.J.A.C. 13:45A-26.8
20 daysto a hearingThe Office of Administrative Law sets the hearing within 20 days of acceptance unless you agree to wait. Trenton is the nearest of its three locations to Cherry Hill.Section 56:12-37(b)
100,000refund divisorThe use deduction is the mileage at your first repair visit for the defect, times the price, divided by 100,000.Section 56:12-30
The Short Answer

What is the lemon law for a Cherry Hill driver?

A Cherry Hill driver's new car falls under the New Jersey Lemon Law if it was bought or leased in the state, or if it carries New Jersey registration. If the same defect survives three repairs, or one repair for a defect likely to cause death or serious injury, or the car spends 20 calendar days in the shop, the manufacturer can be required to take it back and refund you. All of it has to happen within 24,000 miles or two years of delivery, whichever comes first.

The statute is N.J.S.A. 56:12-29 and the sections that follow. The state's own process runs through the Lemon Law Unit of the Division of Consumer Affairs, and the Office of Administrative Law holds the hearings. Our New Jersey lemon law guide covers the statute from start to finish. Below are the parts a Cherry Hill owner runs into: dealer strips on Route 70 and Route 38, Philadelphia a bridge away, and hearing rooms in Trenton and Atlantic City.

Bought in Pennsylvania, registered in New Jersey

Plenty of Cherry Hill households shop across the Ben Franklin or Walt Whitman Bridge. That doesn't move you out from under New Jersey's law. Section 56:12-30 defines a covered vehicle as one purchased or leased in New Jersey or registered with the New Jersey Motor Vehicle Commission. A car bought in Philadelphia and registered at a Cherry Hill address meets the second half of that test. The Division's consumer brief says it in fewer words: the law applies to anyone who buys, leases or registers a new car in New Jersey.

  • Repairs by the manufacturer's dealer count. Sections 56:12-31 and 56:12-33 refer to repairs by the manufacturer "or its dealer or distributor," and the Act's definition of a dealer carries no New Jersey limit. The Division excludes defects caused by anyone other than the manufacturer, its agent or an authorized dealer, so keep warranty visits at franchised service departments.
  • Pennsylvania runs a different statute. Its lemon law has its own counts, deadlines and procedure. Our Philadelphia lemon law page covers that side of the river. A car registered in New Jersey belongs on this side.

The deadline that decides a New Jersey claim

The term of protection is the first 24,000 miles or two years from original delivery, whichever is earlier (section 56:12-31). Before the state will hear the claim, the manufacturer gets one more chance, and you have to offer it in writing:

  • a letter to the manufacturer, not the dealer, by certified mail, return receipt requested (section 56:12-33(b));
  • it can go out once the same defect has had two failed repairs, the car has been out of service 20 days, or a defect likely to cause death or serious injury has been looked at once;
  • the manufacturer then has 10 calendar days from receipt for a final repair;
  • the Division's consumer brief says the letter must be received before the odometer hits 24,000 miles and within two years of delivery.

Someone who crosses the bridge to work five days a week piles up miles faster than the calendar turns. Check the odometer before the date. The Division tells consumers to mail the letter to the manufacturer's regional office at an address its Lemon Law Unit supplies, and the green return-receipt card goes into the application as proof.

Your claim is against the manufacturer. Section 56:12-46 creates no refund claim against the dealer, and section 56:12-48 voids any contract term that waives these rights. The federal Magnuson-Moss Warranty Act runs alongside the state law, and section 56:12-47 keeps your other remedies intact. Unfamiliar terms are defined in our lemon law glossary.

Eligibility

What qualifies for the lemon law in Cherry Hill?

New Jersey asks two things. Is the defect serious, and has the manufacturer had enough chances? On the first, the Act reaches a nonconformity, meaning a defect or condition that substantially impairs the car's use, value or safety (section 56:12-30). On the second, section 56:12-33 offers three routes, and meeting one is enough. The manufacturer can still argue the fault is minor, or that abuse, neglect or an outside modification caused it (section 56:12-40). Each route below has a local example and a self-check you can run against your repair orders.

Three Failed Repairs

The same defect, or substantially the same one, has been repaired three or more times and hasn't gone away. All three visits have to fall inside 24,000 miles or two years. Service writers describe one fault in different words all the time. A "rough idle" in March can be the "engine stumble" of June, and it is the underlying fault that counts.

A Cherry Hill example A crossover back at a Route 70 service department three times for a transmission that flares between gears, still doing it at 16,000 miles

One Visit for a Dangerous Defect

When a defect is likely to cause death or serious bodily injury if the vehicle is driven, the count reduces to one. The statute says "examination or repair," so a visit where the dealer looked at a steering or braking fault and found nothing still counts, as long as the fault is still there (section 56:12-33(a)(3)). The certified letter can follow that single visit.

A Cherry Hill example A sedan that loses power steering on the Walt Whitman Bridge, checked once by the dealer with no fault code found, then does it again the next week

20 Days Out of Service

The car has spent a combined 20 or more calendar days in the shop for one or more defects, and a defect remains. Different faults add together, and weekends count. The Division's rules measure a day as a day on the repair shop's premises and leave out days the car sat ready while you hadn't collected it (N.J.A.C. 13:45A-26.2). A motorhome needs 45.

A Cherry Hill example An SUV in the shop nine days for a battery drain that strands it overnight, then eleven more for a sunroof drain that floods the footwell: 20 days, two faults

Within 24,000 Miles or Two Years

Everything above has to happen inside the term of protection: the first 24,000 miles or two years from original delivery, whichever is earlier. Your certified letter has to reach the manufacturer inside that window too, so plan backward from the limit you'll hit first. A car bought used can still qualify if it's inside both limits, measured from the first owner's delivery date.

A Cherry Hill example A plug-in hybrid delivered in May 2025 that shows 19,800 miles after daily runs into Center City: the miles will close the window long before May 2027

Get a dated statement from every service department, on both sides of the river

Proof comes from paper. Every time the car comes back from the shop during the term of protection, section 56:12-34(b) requires the dealer, for the manufacturer, to give you an itemized, legible repair statement: your complaint, what they found, what they did, and the date and odometer reading on the way in and on the way out. Read it at the counter before you leave. The mileage on your first visit for the defect sets the use deduction later, and the dates prove the 20 days. Keep every repair order, purchase or lease contract, rental receipt and towing bill together.

Not sure your repair history meets one of the tests? Send it over for a straight read.

Start My Free Case Review  Call (516) 550-3323
Where your case is heard

Where is a Cherry Hill lemon law claim heard?

A Cherry Hill claim doesn't have to go to court, and it doesn't go to Philadelphia. It runs through New Jersey's system, which gives you three routes and leaves the choice with you.

The Manufacturer's Program Is Optional

Some automakers run their own arbitration. Section 56:12-36(a) says you don't have to try it before the state hearing. If you do use it, its written findings can be used later by either side, so go in prepared.

The State Route Starts With a Mailbox

The application goes by mail to the Lemon Law Unit, P.O. Box 45026, Newark, NJ 07101. The Unit checks it for completeness and eligibility, then asks for the $50 filing fee by certified check or money order (N.J.A.C. 13:45A-26.8). You get the fee back as a cost if you win. Nothing has to be handed in at a counter.

Superior Court Sits in Camden

Section 56:12-39 lets you skip the state process and sue in the Superior Court. For a Cherry Hill driver that means the Camden Vicinage, at the Camden County Hall of Justice, 101 South 5th Street, Camden. The choice sticks. A Division decision binds both sides, subject to appeal, and bars a later Superior Court suit under the Act.

The Hearing: Trenton Is the Nearest of Three

With the fee paid, your file moves to the Office of Administrative Law. It sits in three places, Newark, Trenton and Atlantic City, and the Lemon Law Unit lets you choose among the dates it offers. From Cherry Hill, Trenton is the closest. The OAL lists that office at 3444 Quakerbridge Road, Quakerbridge Plaza, in Mercerville, Hamilton Township. The Atlantic City office is at 1601 Atlantic Avenue, and Atlantic City is on the same NJ Transit rail line that stops in Cherry Hill. Under section 56:12-37(b), the hearing is set within 20 days of acceptance unless you agree to a later date.

After the hearing

The judge's written ruling is due 20 days after the hearing ends. From there the Director of Consumer Affairs gets 15 days to accept it, reject it or rewrite it; silence counts as acceptance. Anyone unhappy with the result has 45 days to go to the Appellate Division (N.J.A.C. 13:45A-26.13). A manufacturer's appeal isn't heard unless it posts a bond equal to the award plus $2,500, and a manufacturer that unreasonably ignores a final decision owes $5,000 a day. Our New Jersey lemon law guide sets out the whole state timeline.

Court instead: the Camden Vicinage and the federal courthouse on Cooper Street

A Lemon Law suit by a Camden County driver is filed in the Camden Vicinage of the Superior Court. Section 56:12-42 applies in court just as it does before the Division: a consumer who prevails shall be awarded reasonable attorney's fees, expert witness fees and costs. Section 56:12-41 adds one step the state route doesn't have. Whoever raises a Lemon Law claim or defense in Superior Court mails a copy of the pleading to the Attorney General within 10 days of filing, and the Attorney General may intervene.

Some warranty claims can go to federal court under the Magnuson-Moss Warranty Act. The U.S. District Court for the District of New Jersey sits in Camden at the Mitchell H. Cohen Building and U.S. Courthouse, 4th and Cooper Streets. That Act only opens federal court when the amount in controversy reaches $50,000 (15 U.S.C. 2310(d)(3)), so most Cherry Hill cases stay in the state system.

What goes in the envelope to the Lemon Law Unit

The Division's application form asks for copies, never originals, of:

  • the final repair opportunity letter to the manufacturer and the certified mail return receipts;
  • every work order or repair invoice, including any from a Pennsylvania service department, and other evidence of repair attempts;
  • the purchase order, sales invoice, and any finance or lease agreement;
  • your vehicle registration;
  • towing charges, rental fees, expert witness fees and legal fees.

Leave the $50 out of the envelope. The Unit asks for it after acceptance. And a vehicle gets one pass through the Division: once a final decision issues, no second application for that car is accepted (N.J.A.C. 13:45A-26.6(c)).

Anyone who calls a New Jersey claim "three strikes" is skipping the letter, the 10-day final repair and the choice of forum. Our guides to filing a lemon law claim and how the lemon law works go through the basics.

Getting close to 24,000 miles, or unsure where you stand? We check that first, free.

  • Send the repair orders with their dates and odometer readings. From those we can usually tell which test your record meets.
  • If some visits were at a Pennsylvania dealer, send those too. We put every invoice in one timeline.
  • If the certified letter hasn't gone out, we can send it to the right address before the window closes.
  • You talk to the people who would handle the file, not a call center.
Start My Free Case Review 
A Cherry Hill driver on the phone at home while a New Jersey Lemon Law application is prepared for the Division of Consumer Affairs
You Stay Put

Most of a Cherry Hill claim happens on paper

You don't need to cross the bridge or drive to Newark to start a claim. The application travels by mail with copies of the contract, the repair orders, the certified letter and its return receipt, the registration, and any towing or rental receipts. The Lemon Law Unit notes that some cases settle with the manufacturer after the application is accepted and before any hearing.

We gather the repair history, total the days, check which test the record meets, send the letter to the manufacturer's regional address and assemble the application. If the case goes to a hearing, we prepare it and appear with you, whether the dates on offer are in Trenton, Atlantic City or Newark.

How It Works

How long does a Cherry Hill lemon law case take?

Five steps, in the order a New Jersey claim runs. The form-by-form version is in our guide to how to file a lemon law claim, and the New Jersey lemon law page covers the statute in full.

  1. Day 0The Lemon Law Unit accepts the application once the $50 fee arrives and sends the file to the Office of Administrative Law
  2. Day 20Latest day for the hearing in Trenton, Atlantic City or Newark, unless you agree to a later date
  3. Day 40Latest day for the judge's written ruling, when the hearing is held on Day 20
  4. Day 55Latest day for the Director's final decision. If the Director stays silent, the judge's ruling stands

Confirm New Jersey Law Applies

Start with the vehicle and the paperwork. The Act covers a passenger car, motorcycle, farm tractor or authorized emergency vehicle that was bought or leased in New Jersey, or registered with the Motor Vehicle Commission (section 56:12-30), but not the living quarters of a motorhome. The Division leaves out vehicles registered for commercial use. Bought in Pennsylvania? Your New Jersey registration is the document that matters. A car bought used can qualify too, if it's still inside 24,000 miles and two years from its first delivery.

Collect a Dated Repair Statement Every Visit

Each time the car comes back, ask for the itemized statement section 56:12-34(b) requires, with the date and odometer reading in and out. If a Pennsylvania service department handled a visit, get the same detail on its invoice. Note every day the car sat at the shop, and keep towing and rental receipts. A dated photo or short video of the fault helps when a shop writes "could not duplicate." The Division also asks you to keep a record of every contact with the dealer and the manufacturer.

Mail the Last-Chance Letter

After two failed repairs, 20 days out of service, or one visit for a dangerous defect, write to the manufacturer by certified mail, return receipt requested. Use the regional address the Lemon Law Unit gives you. The Division publishes a sample letter with blanks for the dealership's name, city and state. The manufacturer then has 10 calendar days from receipt for one last repair. Mail it early enough to land before 24,000 miles and before the second anniversary of delivery. Without it, the Division won't accept your application.

Pick the Forum and File

If the fault survives the final repair, choose the route. One is an application to the Lemon Law Unit. Another is a case in the Camden Vicinage of the Superior Court. The third is the manufacturer's own program, which you never have to use. The state application goes to the Newark post office box with copies of the letter, the receipt, the repair invoices, the registration and the sale or lease papers. The $50 fee comes later, after acceptance.

The Hearing, the Decision, the Buyback

An administrative law judge hears the case in Trenton, Atlantic City or Newark within 20 days of acceptance, unless you agree to wait. The judge rules within 20 days, and the Director of Consumer Affairs makes the ruling final within 15. If you win, the manufacturer takes the car back and pays the refund described in the next section, by the completion date the decision sets. Either side then has 45 days to appeal to the Appellate Division.

Claims from this side of the river tend to break in the same places. An invoice from a Pennsylvania dealer with no mileage on it. A letter addressed to the dealership. A final repair nobody tracked, so no one knows whether the 10 days ran. An odometer that crossed 24,000 while the letter sat in the mail.

You can run the process yourself, and the Division designed it so people can. The manufacturer will still bring a lawyer and an expert to the hearing, according to the Division's own brochure. Nobody can tell you in advance how a case will end. What we can do is keep the record tight, get the letter out on time and check the refund figure line by line.

Outcomes

What compensation can you receive?

A successful New Jersey claim ends with the manufacturer taking the car back. Section 56:12-32 spells out what the refund includes:

  • the purchase price, with any stated credit for your trade-in;
  • options or modifications the manufacturer or dealer arranged or installed within 30 days of delivery;
  • sales tax, license and registration fees, and finance charges;
  • towing, plus what you actually spent renting a comparable car while yours was out of service for the defect.

The manufacturer may offer a replacement instead. You can refuse it and demand the refund; section 56:12-32(a)(3) says so in those words. Take a replacement on a financed car and the manufacturer must move the lien to it. Refunds go to you and your lender as your interests appear on Motor Vehicle Commission records, one more reason the New Jersey registration matters on a car bought in Pennsylvania.

The deduction for use

One amount comes off: the reasonable allowance for vehicle use. Section 56:12-30 fixes it as the mileage when you first brought the car in for the defect, times the purchase price, divided by 100,000. Say a $38,000 SUV was first taken in at 5,000 miles. The math is 5,000 × $38,000 ÷ 100,000 = $1,900. That's arithmetic on the formula, not a case result. Miles driven after the first visit don't add to it, so report a fault the first time you notice it.

  1. Take the odometer reading from your first repair visit for the defect.
  2. Multiply it by the purchase price.
  3. Divide by 100,000 to get the deduction. Miles you drive afterward leave it unchanged.

Leased cars

Leasing doesn't change the remedy (section 56:12-32(b)). You hand the car back, the lease is canceled with no early-termination penalty, and the payments you made come back minus the same use allowance. The leasing company's money is the manufacturer's problem. A lease counts when it runs longer than 60 days.

Fees are part of the statute. Section 56:12-42 says a consumer who prevails, before the Division or in Superior Court, shall be awarded reasonable attorney's fees, expert witness fees and costs. Repairs you paid for after the first 12,000 miles or first year, where no warranty covered them, come back as a cost too (section 56:12-31). Results depend on each case's facts, and nobody can tell you the outcome in advance.

Possible Outcomes

What a successful Cherry Hill claim can bring

  • Buyback

    Price, trade-in credit, tax, fees, finance charges, towing and rental, minus first-visit miles times price over 100,000

  • Replacement, your call

    Offered by the manufacturer, and yours to refuse in favor of the refund

  • Late repair costs

    Out-of-warranty repairs you paid for after 12,000 miles or a year, recovered as a cost

  • Lease closed out

    No early-termination charge, and lease payments returned less the use allowance

  • Fees on the manufacturer

    Attorney's fees, expert fees and costs for a consumer who prevails, under section 56:12-42

Outcomes depend on the facts of each case, so no attorney can tell you in advance what yours will be.

Manufacturers We've Taken to Court

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Biggest Names

Vehicles We Handle

Which vehicles does New Jersey law cover in Cherry Hill?

The Act applies to a passenger car, motorcycle, farm tractor, or authorized emergency vehicle purchased or leased in New Jersey or registered with the New Jersey Motor Vehicle Commission (section 56:12-30). In Cherry Hill the registration clause does a lot of the work, because Philadelphia showrooms are a short drive away. The Division's brief lists what's out: vehicles registered for commercial use, the living quarters of motorhomes, and damage from accidents, vandalism, abuse or neglect. Choose a category to see where it stands.

Cars, SUVs and Minivans

Covered, whether you bought on Route 70 or in Northeast Philadelphia, as long as the car was bought or leased in New Jersey or is registered here. Same three routes, same window, same refund. See our practice areas.

Pickups and Diesel Trucks

A pickup registered as a passenger vehicle and bought for personal use is treated like any other new car. The Division's exclusion is for vehicles registered for commercial use, so the plates matter more than the payload. A contractor's truck on commercial registration may sit outside the state law and still support a federal warranty claim. See our diesel emissions lemon law guide.

Motorcycles

Covered by name. Section 56:12-30 lists motorcycles beside passenger cars, and the Division's sample letter offers "passenger vehicle/motorcycle" as the choice. The same three routes and the same window apply. New Jersey's distinct used car law excludes motorcycles. Refer to our motorcycle lemon law guide.

Motorhomes

Covered except the living quarters, so engine, chassis and drivetrain faults count and the galley doesn't. The day count is 45, not 20. When more than one company built the coach, a visit to a shop the maker hasn't authorized doesn't count, and taking the same fault to a second authorized shop because you kept traveling counts as one attempt (section 56:12-33(d)). See our RV and motorhome lemon law guide.

Electric and Plug-In Vehicles

Covered on the same terms as any new car. Charging faults, battery warnings, drive-unit noise and software that resets after every update are the patterns we see. A software fault that returns after each update can still be "substantially the same" defect for the repair count, and days spent waiting on a battery part add to the 20. See our electric vehicle lemon law guide.

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Client Stories

What Our Clients Say

Real results from real clients who trusted
RockPoint Law with their lemon law claims.

I contacted RockPoint Law in July 2025 and by mid Jan 2026, I had received my settlement proceeds. A mid 5-figure loan was paid off and the manufacturer took possession of the vehicle. Not having that car payment and the mandatory full coverage freed up about $900/month. If you're on the fence about calling RockPoint Law, let it go. The relief you will feel when it all works out will be soooo worth it.

Read more
HJ
Henry Jose
Google Review

Was having nothing but issues with the DEF system in my Ram 3500. I didn't have high hopes because 3500 trucks are generally excluded from lemon law. The entire process from the time I contacted RockPoint Law to the time I received my settlement was under 6 months! Their response times were well above expectations.

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JR
Joe Russo
Google Review

My Telluride's transmission would jerk so hard between gears that my coffee would spill. Dealer had it four times. When I called RockPoint Law, they asked the exact technical question I'd been researching for weeks. We got a buyback with reimbursement for my deductible and rental costs. They speak fluent mechanic before they speak lawyer.

Read more
K
Kirill
Google Review

Turbo failure on my EcoBoost F-150. Dealer replaced it once, then denied the second. Steven Nassi compared my case to known manufacturing defects for that engine. Other lawyers just saw 'engine trouble.' Steven built the argument around the known defect pattern. Secured a full refund.

Read more
JR
Joshua Ragsdale
Google Review

Our minivan's sliding door would just stop working. Not a great feature with little kids. Tried to get it fixed under warranty three times. Final straw was when it almost closed on my son's arm. Leo was our attorney and got us a great outcome. They handled everything from start to finish.

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JG
Jorge Garcia
Google Review

My family's cross-country road trip turned into a nightmare when our brand-new SUV broke down in three different states. Each dealership kept giving us the run-around. RockPoint Law tracked every failed repair, hotel receipt, and even our unused theme park tickets. They got us a full buyback plus $8,200 for the vacation that fell apart.

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AG
Adam Gore
Google Review

The active suspension in my Ram 1500 started making a loud 'clunk' on every bump. Dealer replaced one part but the noise just moved to another corner. After the third repair, I was done. Natalie Nassi said, 'A repeated failure of a major chassis component is a clear impairment to value and use.' She didn't see a noise; she saw a failed system.

Read more
PM
Piyawan Maprakhon
Google Review

My car is basically my mobile office. When the electrical system fried two laptops and killed my productivity, I reached out to RockPoint Law. Unlike the dealer who treated me as a nuisance, RockPoint Law saw how it impacted my ability to work. They secured a full refund on the vehicle plus $6,500 for lost income and equipment.

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SK
Sadie Kim
Google Review

The manufacturer told me I was out of luck. RockPoint Law told me otherwise — and proved it! Their lemon law experience turned my nightmare into a fair resolution. What impressed me most was their transparency — no false claims, just hard facts and harder work. Worth every penny and then some!

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KE
Kevin Eimuth
Google Review

From the moment I walked into their office shaking with frustration, the team at RockPoint Law put me at ease. They listened patiently to my whole story, then laid out a clear game plan. Six weeks later, I was holding a check that made all those repair shop trips worth it. True professionals who deliver!

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JB
Jatt James Bond
Google Review

We had two vans with the same transmission failure. RockPoint Law consolidated both claims, lined up build dates, and pushed for an extended coverage fix. Both vans were repaired, and we got downtime reimbursed.

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KS
Kishan Singh
Google Review

The hands-free liftgate on my SUV would randomly open in my garage, denting the door. I felt crazy complaining about a 'convenience feature.' Our attorney reframed it: 'An uncontrolled operation of a motorized component is a safety and property damage risk.' The team used my security camera footage as evidence. We got a solid settlement.

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PS
Peyman Soleimani
Google Review
Why RockPoint

Why Cherry Hill drivers choose RockPoint Law

Lemon law is the core area of law we practice. We don't have an office in Cherry Hill, and we still handle New Jersey claims for Camden County drivers, because the state process runs on paper and on hearing dates that you get to pick yourself, so where our desks happen to be matters a lot less than people tend to assume.

Lemon Law Is Our Core Practice

The core of the work on our desks is defective vehicles and warranty disputes, which is another way of saying this isn't a sideline we keep going next to some other kind of practice.

New Jersey Claims, Anywhere in the County

We don't have a Cherry Hill office, and honestly the claim doesn't need one. If you're curious where we are, the nearest RockPoint office is across the river in Philadelphia and our New Jersey office is up in Newark, but most of the work happens by phone, email and e-signature anyway.

We Keep the New Jersey Calendar

You've got 24,000 miles or two years, then three repairs, one visit for a dangerous defect, or 20 days, then a letter that has to arrive on time, and after that 10 days for the last repair, which is a lot of dates for anybody to juggle while they're also driving a car they don't trust. Every one of those dates goes on our calendar, not yours.

Plain Answers

You'll hear from us regularly at each stage, from the people who are actually working on your file, and in plain English instead of legalese.

No Upfront Legal Fees

We take qualifying cases on contingency, and there's no fee at all unless we recover for you. On a new car claim, section 56:12-42 has the manufacturer pay a prevailing consumer's reasonable attorney's fees.

Meet the Team →
Our Story

Meet the Firm Behind Your Claim

The same attorneys who handle claims nationwide handle them here. Two minutes on who we are and how we work.

Side-by-Side

Do I need a lemon law attorney in Cherry Hill?

Handling a Cherry Hill claim alone vs with an attorney. Flip the switch to compare the same four moments from each side.

Vehicle repair invoices spread across a kitchen table with a hand hovering over them
On your own1 / 4

Reading Pennsylvania's rules for a New Jersey car

A car registered in New Jersey is subject to New Jersey's Act, even if it was sold in a Pennsylvania showroom. Owners who follow the other state's rules can miss the 24,000-mile line or skip the certified letter New Jersey requires.

A person on the phone at a home desk with a notepad of call notes
On your own2 / 4

Writing to the dealership instead of the manufacturer

Emails and calls to a service manager aren't notice. Section 56:12-33(b) calls for certified mail, return receipt requested, to the manufacturer, and the Lemon Law Unit turns away an application that lacks a copy and the receipt.

A wall calendar with deadline dates circled in red beside a set of car keys
On your own3 / 4

Counting shop days one defect at a time

The 20 days add up across one or more defects. Tally each fault on its own and you may decide the car falls short when it doesn't. Days the car waited after the shop called you don't count, so a careless count can go wrong in either direction.

One person alone at the end of a long empty hearing room table
On your own4 / 4

Taking a replacement or a short buyback figure

You can refuse a replacement and hold out for the refund. A buyback offer built on today's odometer reading, or one that drops finance charges, tax or rental costs, can look fair and still come in low.

Hands working through an organized stack of repair orders with a highlighter and index tabs
With RockPoint Law1 / 4

The right statute from the first call

We start with your registration and purchase papers, confirm that New Jersey law applies, and work the claim to New Jersey's numbers.

A certified mail envelope and return receipt card being prepared on a desk
With RockPoint Law2 / 4

Certified notice to the manufacturer, on time

Mailed to the regional address the Lemon Law Unit supplies, with the green card saved for the application and the 10-day repair window tracked.

An open case planner with color-coded deadline tabs being marked
With RockPoint Law3 / 4

Every day in the shop added up

We total the days from the dated repair statements across every fault, drop only what the rules exclude, and show the math.

A bound exhibit folder open on a conference table
With RockPoint Law4 / 4

The refund priced item by item

Purchase price, tax, fees, finance charges, towing and rental, less the use deduction from your first repair visit. Then we test the manufacturer's number against that total.

Serving Cherry Hill and Camden County

On the ground in Cherry Hill

Cherry Hill is Camden County's most populous municipality. The Census Bureau estimated 79,965 residents in July 2025, more than Camden itself, and the county's 36 municipalities held about 536,000 people. Like much of South Jersey it's a township, and it sits about nine miles from our Philadelphia office in Center City.

A lot of car buying happens here. Route 70, which runs through town as Marlton Pike West, carries a string of franchised new-car dealerships, and more sit along Route 38. Head down Route 73 toward Mount Laurel and there are others. For many Cherry Hill owners, the service department they keep going back to is a few minutes from home, and the one across the river is only a bridge toll further.

When the car is in the shop, the trains help. PATCO's Woodcrest station is in Cherry Hill, and NJ Transit's Atlantic City rail line stops at Cherry Hill station between Philadelphia and Atlantic City. The Ben Franklin and Walt Whitman bridges, both run by the Delaware River Port Authority, put Philadelphia dealers within easy reach, and that is why the registration rule comes up so often in Cherry Hill files.

The addresses behind a Cherry Hill claim

The Lemon Law Unit, Division of Consumer Affairs, Office of Consumer Protection, P.O. Box 45026, Newark, NJ 07101, (973) 504-6226. The application and your paperwork go here by mail.

The Office of Administrative Law hears Lemon Law cases in Newark, Trenton and Atlantic City. Its Trenton office is at 3444 Quakerbridge Road, Quakerbridge Plaza, Building 9, Mercerville (Hamilton Township), NJ 08619, the nearest of the three to Cherry Hill. The Atlantic City office is at 1601 Atlantic Avenue, First Floor, Atlantic City, NJ 08401.

The Superior Court, Camden Vicinage, at the Camden County Hall of Justice, 101 South 5th Street, Camden, NJ 08103, if you take the court route instead.

The U.S. District Court for the District of New Jersey, at the Mitchell H. Cohen Building and U.S. Courthouse, 4th and Cooper Streets, Camden, for the smaller number of federal warranty cases that qualify.

Two rules for cars that cross the river

The first concerns the paperwork at the sale. When you buy or lease a new car in New Jersey, section 56:12-34(a) has the manufacturer, through the dealer, hand you a written statement of your Lemon Law rights in English and Spanish. That duty attaches to a sale in New Jersey, so a buyer from a Pennsylvania showroom may never see it. Coverage doesn't hinge on that sheet of paper. It turns on where the car was bought, leased or registered.

The second concerns used cars. Under section 56:12-35, a vehicle returned to its manufacturer under New Jersey's law or a similar statute of another state can't be resold in New Jersey unless the buyer gets a bold-type written warning, signs for it, and the Motor Vehicle Commission is told. So a car bought back under Pennsylvania's law and offered on a New Jersey lot still carries the warning. Before you sign for a used car, check the Division's list of vehicles branded under the New Jersey Lemon Law.

We take New Jersey claims from Cherry Hill and the towns around it, including:

  • Cherry Hill
  • Haddonfield
  • Voorhees
  • Pennsauken
  • Collingswood
  • Haddon Township
  • Gloucester Township
  • Camden
  • Lindenwold
  • Mount Laurel
  • Moorestown
  • Maple Shade

How to reach us

The quickest way to start is the online intake form. We review every request and respond as soon as we can. If you'd rather meet in person, the nearest RockPoint office is in Philadelphia, across the Ben Franklin Bridge. Our New Jersey lemon law page covers the statute for every county, and Essex County drivers have a Newark lemon law page of their own. Two related problems come up often alongside a lemon claim: a dealership refusing a recall repair, and who pays for recall work.

Case Results

Recent RockPoint Law recoveries

These figures come from our firm's published lemon law settlement record across brands. They're firmwide results, not Cherry Hill or New Jersey outcomes.

$160,264 BMW X6

Recovery on a vehicle with engine, electrical and suspension defects.

$144,550 Porsche Macan

Recovery on a Macan with suspension, drivetrain, electrical and HVAC problems.

$110,289 Rivian R1T

Recovery after electrical, engine and suspension failures on an electric pickup.

Figures are drawn from our firm's published settlement record and are not specific to New Jersey matters. Prior results do not guarantee or predict a similar outcome in any future case. See more RockPoint Law settlements 

RockPoint Law, by the numbers

$50M+**
Recovered for clients
3,000+‡
Cases handled
25+
Years of combined experience
97%*
Resolution rate
  • Free Consultation
  • No attorney's fees unless we recover for you.†
Recent Google reviewsAcross all RockPoint offices: 4.8 from 19 Google reviews
  • ★★★★★a month ago
    I had a really good experience with RockPoint Law. The whole process was a lot easier than I expected and everyone I dealt with was helpful and responsive. Whenever I had a question, I was able to get an answer without feeling like I was chasing anyone down. They handled everything and kept me updated along the way. Definitely glad I reached out to them.
    Ronen S. Malekmehr
  • ★★★★★6 months ago
    Saw RockPoint Law and wasn't sure. Called anyway because I was at my wit's end. Natalie Nassi answered and she remembered me from somewhere else. Same calm voice, same no-nonsense approach. She took my case and handled everything. Manufacturer bought the car back. Name on the door changed but Natalie didn't. That's what matters to me.
    Tanja Moldenhauer
  • ★★★★★6 months ago
    Saw RockPoint Law online and wasn't sure because I hadn't heard of them. But I was desperate. My car had been in and out of the shop for months. Called them up and the person I spoke with was so easy to talk to. No legal mumbo jumbo, just straight talk. They took my case and got me a buyback. New name but they know what they're doing. Would recommend.
    Rodolfo Paulino
2 more Google reviews
  • ★★★★★6 months ago
    Honestly wasn't sure about RockPoint Law since I hadn't heard of them before. But I was desperate. My car had been in the shop five times for the same problem and nobody could figure it out. Service advisor started avoiding my calls. I found RockPoint online, called, and the person I talked to was really down to earth. They took my repair orders and handled the whole thing. A few months later, the manufacturer bought the car back. New name but they got it done. Would use them again in a heartbeat.
    Om Shiv
  • ★★★★★6 months ago
    Saw RockPoint Law pop up when I was googling lemon law help. Wasn't sure about the name but figured I'd give it a shot. My Jeep Gladiator had a death wobble at highway speeds—front end would shake violently. Dealer replaced the steering stabilizer twice, still shook. The person I talked to at RockPoint was super calm and explained everything clearly. They handled the claim and Jeep bought the truck back. Glad I didn't let the new name scare me off. They got the job done.
    Víctor Torres

About this page

Written and edited by the RockPoint Law content team. Prepared September 2026 to reflect the New Jersey Lemon Law, N.J.S.A. 56:12-29 et seq., the Used Car Lemon Law, N.J.S.A. 56:8-67 et seq., and the Division of Consumer Affairs rules at N.J.A.C. 13:45A-26. See our editorial policy.

You can look up any New Jersey lawyer's license status and public discipline history through the New Jersey Courts attorney resources. Do that for any firm you're considering, including ours.

Start here

Tell us what the car is doing in Cherry Hill

Three details about the vehicle, and how to reach you.

  • The year and make of your vehicle
  • What the dealer has already tried, and whether you paid for it
  • Your name, phone and email. We review every request and respond as soon as we can

No cost, no obligation. Contacting RockPoint Law does not create an attorney-client relationship.

Check my case Start My Free Case Review Or call (516) 550-3323
Our Team

Meet the Team
Behind RockPoint Law

A dedicated team that stands with you through every step of your Lemon Law claim.

Steven Nassi
Steven Nassi
Managing Partner
Founder · 25+ years of litigation experience
★ Founder & Managing Partner
Natalie Nassi
Natalie Nassi
Managing Partner
Columbia University · 20+ years in consumer advocacy
Ron Kaniuk
Ron Kaniuk
Florida Managing Partner
St. John's University School of Law · Consumer protection & lemon law
Aaron Waldo
Aaron Waldo
Attorney
U.S. Marine Corps veteran · Automotive background
Liam Jones
Liam Jones
Attorney
Licensed in New York & New Jersey
Christian Garcia
Christian Garcia
Senior Case Manager
Case management from intake through resolution
Rudy Gutierrez
Rudy Gutierrez
Intake Manager
First point of contact for new clients & case evaluations
FAQ

Cherry Hill lemon law questions

What Cherry Hill and Camden County drivers ask us most, and what to know before you mail anything.

Is there a lemon law attorney in Cherry Hill, NJ?

We handle New Jersey claims for Cherry Hill and Camden County drivers, though we don't keep an office in Cherry Hill. The claim runs on paper, by phone, email and e-signature, and qualifying cases are on contingency.

RockPoint Law handles New Jersey lemon law claims for Cherry Hill and Camden County drivers, but we don't keep an office in Cherry Hill. The nearest RockPoint office is in Philadelphia, about nine miles away across the river, and our New Jersey office is in Newark. You don't need to visit either one. A New Jersey claim runs on paper: the repair orders, a certified letter to the manufacturer and an application mailed to the Lemon Law Unit. We handle that by phone, email and e-signature. If the case goes to a hearing, the Office of Administrative Law holds it in Trenton, Atlantic City or Newark. Qualifying cases run on contingency, and under N.J.S.A. 56:12-42 a consumer who prevails is awarded attorney's fees against the manufacturer.

I bought my car in Philadelphia. Does New Jersey's lemon law cover me?

It can. New Jersey's Act covers a car bought or leased here or registered with the Motor Vehicle Commission, so a Philadelphia purchase registered at a Cherry Hill address fits.

It can. N.J.S.A. 56:12-30 covers a vehicle purchased or leased in New Jersey or registered with the New Jersey Motor Vehicle Commission. If you bought a new car from a Pennsylvania dealership and registered it at your Cherry Hill address, it fits that definition. The Division of Consumer Affairs puts it plainly: the law applies to anyone who buys, leases or registers a new car in New Jersey. The usual conditions still apply. The defect has to substantially impair the car's use, value or safety, and the repairs or days out of service have to fall inside 24,000 miles or two years. One difference: the written statement of New Jersey Lemon Law rights is required at a New Jersey sale, so you may never have received one.

Do repairs at a Pennsylvania dealership count toward the New Jersey total?

Yes, if the shop is the manufacturer's dealer. The statute counts repairs by the manufacturer "or its dealer or distributor," with no New Jersey limit, so keep warranty work at franchised service departments.

The statute counts repairs by the manufacturer "or its dealer or distributor." Sections 56:12-31 and 56:12-33 both use that phrase, and the Act's definition of a dealer isn't limited to New Jersey businesses. The Division's consumer brief leaves out defects caused by anyone other than the manufacturer, its agent or an authorized dealer, so keep warranty work at franchised service departments on either side of the river. Ask for an itemized invoice every time, showing the problem you reported, the work done, and the date and odometer reading when the car went in and came out. Files with invoices from two states are common in Camden County. We put them in date order and count the visits and the days from the paper itself.

How many repair attempts make a car a lemon in New Jersey?

Three repairs of the same defect, one for a defect likely to cause death or serious injury, or 20 calendar days out of service. All inside 24,000 miles or two years, after the certified letter and a 10-day final repair.

Three, for most defects. Under N.J.S.A. 56:12-33, three trips to the shop for substantially the same problem, with the problem still present afterward, create a presumption that the manufacturer can't fix it. Two other routes lower the bar. A defect likely to cause death or serious bodily injury if the car is driven needs only one examination or repair. And a car out of service for a combined 20 or more calendar days, for one or more defects, qualifies whatever the visit count. A motorhome needs 45 days. Each route has to happen within 24,000 miles or two years of delivery, whichever comes first, and the manufacturer must get your certified letter plus 10 days for a final repair. These are presumptions, so other facts can also prove a claim.

Where would a Cherry Hill lemon law hearing be held?

At the Office of Administrative Law in Newark, Trenton, or Atlantic City, on a date you choose. Trenton, at Quakerbridge Plaza in Mercerville, is usually the closest for a Cherry Hill driver.

At an office of the Office of Administrative Law. The Lemon Law Unit schedules accepted cases with the OAL in Newark, Trenton or Atlantic City, and you get to pick among the open dates. For most Cherry Hill drivers, Trenton is the nearest. The OAL lists that office at Quakerbridge Plaza, 3444 Quakerbridge Road, in Mercerville, Hamilton Township. The Atlantic City office is at 1601 Atlantic Avenue. By statute, the hearing occurs no more than 20 days after acceptance, unless you request additional time. There is no jury. An administrative law judge runs it, with power to subpoena people and records, then writes a ruling inside 20 days, and the Director of Consumer Affairs has 15 more to finalize it.

Can I sue in Camden County instead of using the state process?

Yes. You can file in the Superior Court's Camden Vicinage without using the state program. The choice is close to final, because a Division decision bars a later suit under the Act.

Yes. N.J.S.A. 56:12-39 lets you go straight to the Superior Court, skipping both the state hearing and any manufacturer program. For a Cherry Hill driver that court is the Camden Vicinage, at the Camden County Hall of Justice, 101 South 5th Street, Camden. A consumer who prevails there is awarded attorney's fees, expert fees and costs, just as before the Division, under section 56:12-42. Whoever raises a Lemon Law claim or defense in court must mail a copy of the pleading to the Attorney General within 10 days of filing. Pick the route with care, because it's close to final. A Division decision binds both sides and bars a later Superior Court case under the Act, subject to appeal.

How long do I have to bring a lemon law claim in New Jersey?

Watch the term of protection: 24,000 miles or two years from delivery, whichever comes first. The Division wants your certified letter in the manufacturer's hands before either limit.

The limit to watch is the term of protection: the first 24,000 miles or two years from original delivery, whichever comes first, under N.J.S.A. 56:12-31. Your repair visits or shop days must land inside that period. The Division adds its own marker: your certified letter should be in the manufacturer's hands before the odometer shows 24,000 and before the second anniversary of delivery. Work backward from whichever limit you'll hit first, and leave time for the mail. A daily drive over the Walt Whitman Bridge adds miles fast. The two-year term and the 20-day count are extended for time repairs weren't available because of war, strike, fire, flood or natural disaster. The Act states no separate filing deadline after that, so have a lawyer set the dates for your file.

How much does a New Jersey lemon law claim cost to file?

The state fee is $50, asked for only after the Lemon Law Unit accepts your application, and you recover it as a cost if you win. A prevailing consumer is also awarded attorney's fees.

Filing with the state costs $50, and nobody asks for it until the Lemon Law Unit has accepted your paperwork. Under N.J.A.C. 13:45A-26.8 it goes by certified check or money order to the New Jersey Division of Consumer Affairs. Lose, and it stays spent. Win, and it comes back to you as a cost. Postage for the certified letter is the only other required expense. Legal fees are handled by statute: N.J.S.A. 56:12-42 says a prevailing consumer shall be awarded reasonable attorney's fees, expert witness fees and costs, before the Division or in Superior Court. That's why we can take qualifying new car cases on contingency. With RockPoint Law, you pay no legal fee unless we recover for you.

How is a New Jersey lemon law refund calculated?

Add the price with the trade-in credit, early add-ons, tax, fees, finance charges, towing, and rental. Then subtract the mileage at the first repair visit times the price, divided by 100,000.

Add up the items in N.J.S.A. 56:12-32. That's the price you paid, trade-in credit included, plus any dealer or factory add-ons installed within 30 days of delivery, the sales tax, your registration and license fees, the finance charges, towing bills, and rental costs for a comparable car during the defect's downtime. Then subtract one amount, the allowance for use. The formula in section 56:12-30 is the mileage when you first brought the car in for the defect, times the purchase price, divided by 100,000. On a $38,000 car first taken in at 5,000 miles, that comes to $1,900. Miles driven after that first visit don't raise it. You may also turn down a replacement and insist on the refund, which is paid to you and any lender.

Does New Jersey's lemon law cover a used car?

Sometimes under the new car law, if the car is still inside 24,000 miles and two years from first delivery. Older vehicles may be covered by the Used Car Lemon Law, which applies to sales by licensed New Jersey dealers.

Sometimes under the new car law, sometimes under a separate one. A car bought used while it's still inside 24,000 miles and two years from its first delivery can qualify under the New Car Lemon Law, because the Act counts a person who receives a car during the warranty as a consumer. Older cars fall under the Used Car Lemon Law, N.J.S.A. 56:8-67 and following, which makes the selling dealer warrant the engine and drivetrain for a period set by the odometer reading. That law leaves out motorcycles and motor homes, and the Division's FAQ says it "only pertains to vehicles sold by a licensed New Jersey dealer." If you bought a used car across the river, send us the paperwork and we can check which rules fit.

What happens if the manufacturer appeals or ignores the decision?

Either side has 45 days to appeal, but the manufacturer must first post a bond of your award plus $2,500. Ignoring a final decision costs it $5,000 a day.

You and the manufacturer each get 45 days to take a final decision up to the Appellate Division (N.J.A.C. 13:45A-26.13). The manufacturer has to put up a cash-secured bond first, sized at your award plus $2,500 toward your fees and costs and payable to you, or the court won't hear it. That's N.J.S.A. 56:12-37(d). A frivolous appeal, or one with no reasonable basis, triggers treble damages. When the refund survives, rental costs from the date you offered the car back are added, unless the manufacturer gave you a comparable loaner at no charge. Every final decision also names a date by which all the remedies must be complete. A manufacturer that unreasonably misses that date owes $5,000 for each day it holds out.

Do I need a lawyer for a New Jersey lemon law claim?

No law requires one, and the Division's staff will answer questions. The manufacturer will bring a lawyer and an expert, and the Division takes only one application per vehicle.

No law requires one. Lawyers and expert witnesses are optional at the hearing, according to the Lemon Law Unit, and its staff answer questions by phone and email, though they don't give legal advice. The Division's own brochure also warns that the manufacturer will have legal representation and an expert witness at the hearing. Two rules raise the stakes. A final Division decision binds you and blocks a later Superior Court case under the Act, and the Division accepts only one application per vehicle once a final decision issues. For a Cherry Hill driver with invoices from dealers in two states, getting the count and the letter right the first time matters. Under section 56:12-42, a consumer who prevails is awarded attorney's fees against the manufacturer.

Don't take on the manufacturer alone.

Tell us the vehicle and what the dealer has already tried. No fee unless we recover for you.†

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