At Rockpoint Law, lemon law is all we do. A Tesla claim works differently from every other brand — there's no franchised dealer in the middle. The company that sold you the car also repairs it and is the company you'd bring the claim against.
That changes the strategy from day one. Start with a free case evaluation.
Get Your Free Case Evaluation →A Tesla qualifies as a lemon when a warranty defect substantially impairs the use, value or safety of the car and survives a reasonable number of repair attempts.
One thing to check before anything else: Tesla's purchase agreements have included an arbitration clause with a short opt-out window, and whether you opted out at purchase changes your options significantly. Most owners don't know to look for it. We do.
Send us your repair orders and we'll tell you honestly whether you have a claim.
Talk to Rockpoint Law →Front control arms and fore links have drawn recalls and service campaigns. A suspension part that wears or fails early on a car this heavy is a safety concern, not a squeak.
The media control unit fails when its onboard memory wears out, and when the touchscreen dies it takes the climate controls, backup camera and much of the car's function with it — enough to prompt recall attention. A car whose central screen is dark is arguably undriveable, which is the statutory test in most states.
Owners report phantom braking — the car braking hard for a hazard that isn't there. Panel gaps, misalignment and water ingress come up often; whether they support a claim turns on whether they substantially impair use or value.
Tesla doesn't use a third-party arbitration programme the way legacy brands do. Check your arbitration opt-out first. And save your service records now — Tesla's history lives in the app and the company's system, not on paper, so download and screenshot every visit while you can. See our EV lemon law page for how battery and range claims differ.
Your warranty term, mileage and the complaint on each repair order decide whether you have a claim at all. We work out how much of your state's window is left, and whether the federal Magnuson-Moss route still applies if it has closed.
We read your repair orders and confirm which qualifying test fits and whether a safety-hazard route applies, because a safety defect usually cuts the repairs you need.
Most routes require written notice to the manufacturer and a reasonable opportunity to repair before a claim is filed. We handle it correctly so it can't be used against you later.
Depending on your state and manufacturer, that means the manufacturer's arbitration programme or a warranty lawsuit. A clean, well-documented claim gets a different result from a thin one.
Repurchase, a comparable replacement, or a cash settlement that leaves you in the vehicle. On a repurchase the manufacturer deducts a mileage offset for use before the defect appeared.
Direct sales, MCU failures and driver-assist faults — we handle Tesla claims. We check your arbitration opt-out and your service history first, and if the state window has closed we tell you whether the federal Magnuson-Moss route still works.
Rockpoint Law runs Tesla lemon law claims from offices in Philadelphia, Newark, Manhasset, Dallas and Miami, and takes cases nationwide. The state where you bought or registered the vehicle sets the rules that apply, so start with your state:
Two laws sit behind a Tesla claim: your state's lemon law and the federal Magnuson-Moss Warranty Act. You don't need to sort out which applies before you call. Learn how the lemon law works or how a manufacturer buyback works, and estimate your figure with the buyback calculator.
The information on this page is for general informational purposes only and does not constitute legal advice. Reading this content or contacting Rockpoint Law does not create an attorney-client relationship. Lemon law cases vary depending on the facts of each situation and applicable state and federal law. For advice on your specific Tesla matter, contact Rockpoint Law directly to schedule a consultation with a qualified attorney.