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Boca Raton Lemon Law

Boca Raton Lemon Law Attorney

A new car that keeps going back to the service department isn't something you should have to live with, whether you drive it up I-95 every morning or only from November to April. RockPoint Law has lemon law as its core practice and acts for drivers across Boca Raton and southern Palm Beach County.

Free Case Evaluation

Three quick questions. No cost, no obligation.

  1. The year and make of your vehicle
  2. What the dealer has already tried
  3. How to reach you, and we review it
Start My Free Case Review  Call (516) 550-3323

Sending this does not create an attorney-client relationship. A case evaluation is a first step, not legal representation.

Florida's statute applies to any new car sold in the state, no matter where its owner spends the summer. The claim starts on paper, and the dates that govern it continue to run while you are away. We work from our Florida office in Miami, by phone, video, and upload.

  • Sold in Florida is the test
  • 24 months from delivery
  • No fee unless we recover
Key facts

Boca Raton lemon law at a glance

The numbers that matter most to a Boca Raton owner, many of whom split the year between two homes, in the order a claim runs into them.

Key facts for a Boca Raton lemon law claim under Chapter 681, Florida Statutes
Key figureWhat it meansWhere it comes from
Point of saledecides coverageA covered vehicle is a new vehicle "sold in this state." Registering an out-of-state purchase here doesn't change that.Sec. 681.102(14)
Any statefor repair visitsRepairs by the manufacturer's authorized service agent count, and the statute doesn't require the dealer to be in Florida.Sec. 681.104(3)
15 / 30 daysnotice, then qualifyA letter to the manufacturer at 15 cumulative days out of service; the presumption at 30. Separate faults add together.Sec. 681.104(1)(b), (3)(b)
24 monthsno pause for travelThe defect has to be reported within 24 months of delivery. Nothing in Chapter 681 stops the clock while you are out of state.Sec. 681.102(9)
Arrivalis the filing dateThe Attorney General date-stamps a Request for Arbitration when it arrives. Mailing it on time isn't enough.AG Request for Arbitration instructions
60 daysto request arbitrationDue 60 days after the 24 months end, or 30 days after a certified program's final action if that's later.Sec. 681.109(4)
Not listedMercedes, BMW, VolvoMercedes-Benz, BMW, Land Rover and Volvo have no certified program, so their claims go directly to the state Board.Sec. 681.109(3); AG certified list
No penaltyon a lease buybackFor a qualifying lease, you receive your deposit and payments back, and no early termination penalty can be imposed.Sec. 681.104(2)(b)
15th Circuitfor an appealA Board appeal from Palm Beach County goes to the Fifteenth Judicial Circuit, within 30 days, as a new trial.Sec. 681.1095(10), (12); Sec. 26.021(15)
The Short Answer

What is the lemon law in Boca Raton?

Boca Raton drivers are covered by Florida's lemon law, Chapter 681 of the Florida Statutes, and by nothing narrower. It protects the buyer or lessee of a new or demonstrator vehicle sold in Florida. When a defect that substantially impairs use, value or safety is still there after three repairs and one final attempt, or the car has spent 30 days in total out of service, all inside 24 months from delivery, the manufacturer must refund the purchase price or replace the car, and you choose. The Florida New Motor Vehicle Arbitration Board decides the claim.

Where you live doesn't decide coverage. Where the car was sold does. Section 681.102(14) defines a covered vehicle as a new vehicle "sold in this state," and the consumer definition in subsection (4) turns on personal, family or household use, not residency. In a city where roughly one home in ten is kept for seasonal or occasional use, that's the first question we ask. The full statute is in our Florida lemon law guide.

Four dates that end a Florida claim

Chapter 681 counts calendar days under section 681.102(5), and none of these stop while you're out of state:

  • month 24: the defect has to be reported to the manufacturer or an authorized dealer within 24 months of first delivery, whatever the mileage;
  • 60 days after that: the claim has to reach a certified program, for brands that have one;
  • 60 days, or 30 days after the program: the Request for Arbitration is due by whichever comes later;
  • one year: a lawsuit under the chapter, from the end of the rights period or the final action of the program, the Attorney General or the Board.

The Attorney General's deadline note is plain about the consequence: miss the arbitration deadline and you lose your Lemon Law arbitration rights. Mailing a defect notification form to the Attorney General doesn't count as filing.

Two routes lead to a buyback, both in section 681.104(3). One is three repairs of the same defect, a letter to the manufacturer by registered or express mail, and a failed final attempt. The other is 30 cumulative days out of service for one or more defects, with a letter at the 15-day mark and one more chance for the manufacturer to look at the car.

The brand matters before any of it. Porsche, Lexus, Toyota, Audi, Bentley, Ford, GM, Hyundai and Genesis, Kia, Mazda, Nissan and Infiniti, and Volkswagen claims go to the manufacturer's certified program first under section 681.108(1). Mercedes-Benz, BMW, Land Rover and Volvo aren't on the Attorney General's certified list, so those claims go to the Board directly. For the paperwork order, see how to file a lemon law claim, and for the terms, our lemon law glossary.

Eligibility

What qualifies for the lemon law in Boca Raton?

The same four tests apply from Highland Beach to the western edge of the city. A car has to pass one of the two repair tests, go to the right forum, and stay inside the dates.

The defect has to count, too. Section 681.102(15) calls it a nonconformity, a defect that substantially impairs use, value or safety, and excludes damage from an accident, abuse, neglect or someone else's modification. Each card has a Boca Raton example and a self-check.

Three Repairs and a Final Try

The same nonconformity has been repaired three times and is back. You write to the manufacturer by registered or express mail, and it has 10 days from getting the letter to direct you to a reasonably accessible repair facility, then 10 days from drop-off to fix the car. If it misses either window, the final attempt is excused. A repair at an authorized dealer up north can be one of the three.

A Boca Raton example A lane-keeping system that jerks the wheel on I-95 comes back after three software updates, the owner writes to the regional office in the warranty book, and the final repair fails too

Thirty Days in the Shop

Add up every day the car sat at an authorized service department for warranty repairs, even for different faults. At 15 days you write to the manufacturer, which is then owed one more look before the count can finish. Reach 30 days inside the 24 months and the presumption arises. Routine maintenance is left out. A week at a dealer in another state counts like a week here.

A Boca Raton example Nine days for a navigation screen that goes black, eight for a leaking sunroof, a letter at day 17, and a final visit that pushes the total past 30

Filed Where the Brand Requires

If the manufacturer runs a program the Attorney General has certified, and told you about it in writing at purchase, that program hears the claim first. CAP Motors handles Porsche. NCDS takes Toyota and Lexus, plus Honda, Acura and Tesla vehicles bought from November 1, 2022. BBB Auto Line handles Audi, Bentley, Ford, GM, Hyundai and Genesis, Kia, Mazda, Nissan and Infiniti, and Volkswagen. Brands missing from the list go to the Board directly.

A Boca Raton example A Mercedes-Benz SUV goes straight to the Florida Board. A Porsche goes to CAP Motors first, then to the Board if CAP hasn't decided within 40 days

Reported Inside 24 Months

The rights period runs 24 months from delivery with no mileage limit, which suits a car that sits in a garage half the year. Report the defect inside it. The filing window then closes 60 days after it ends, or 30 days after a certified program finishes if that's later.

A Boca Raton example A sedan delivered on December 2, 2024, has a rights period ending December 2, 2026, and a filing deadline 60 days later, in the middle of the winter season

One folder, every dealer, every state

All four tests are proved on paper, and the statute makes the dealer produce it. Under section 681.103(4), every time the car comes back from a warranty visit you're owed an itemized, legible repair order: what you reported, the diagnosis, the work done, any test drive and its length, the dates in and out, and the odometer reading.

That holds when the advisor "could not verify" the problem, too. No work doesn't mean no paperwork. If the car was serviced in Boca Raton in March and in Connecticut in July, both orders belong in the same folder.

Not sure which test your repair history meets? Send it over and we'll read it with you.

Start My Free Case Review  Call (516) 550-3323
Where your case is heard

Where is a Boca Raton lemon law claim heard?

A Palm Beach County claim moves through three places: a screening desk in Tallahassee, a three-member arbitration panel, and, only if someone appeals, the circuit court in West Palm Beach.

Mail That Goes South

The Board is run from Attorney General offices in Tallahassee, Tampa and Fort Lauderdale. Once a case is approved and numbered, documents in cases with a WPB suffix go to the Fort Lauderdale office's filing mailbox, as PDFs under 8 megabytes.

A Panel of Three

Section 681.1095 has three Board members hear each case and decide by majority. Each region includes at least one member with vehicle mechanics expertise, and none may work for a manufacturer or a franchised dealer. The panel can test-drive the car.

Appeals Go to West Palm Beach

An appeal is a trial de novo in circuit court, filed within 30 days of receiving the decision, in the county where you live, where you got the car, or where the hearing was held. Palm Beach County is the Fifteenth Judicial Circuit, and every circuit civil judge sits at the Hurley Courthouse on North Dixie Highway. The South County Courthouse in Delray Beach hears county civil, family and probate, not circuit civil.

The Clock Doesn't Winter Up North

Nothing in Chapter 681 pauses the 24 months or the 60-day window for time out of state. The filing date is the day the Attorney General's office stamps the form, so a request mailed from Ohio in late August has to arrive in time. The Lemon Law line for callers outside Florida is 850-414-3500. Asking the Board to move a hearing waives its 40-day and 60-day limits under section 681.1095(6).

After the panel rules for you

Unless the manufacturer appeals, it has 40 days from receiving a decision in your favor to deliver the refund or an acceptable replacement. A manufacturer that neither pays nor appeals can face a court-imposed fine of up to $1,000 a day at the Attorney General's request under section 681.1095(10). One that appeals and loses also owes, under subsection (13), the fees and costs of defending the award plus $25 for every day past the 40. An appeal found to be in bad faith doubles the award, and the court may triple it.

The dealership stays out of it. Under section 681.113 no dealer can be sued in a Chapter 681 action unless it wrote a warranty of its own. That helps when the car was bought in one county and serviced in another: the claim follows the manufacturer, not the showroom.

Screening in Tallahassee, and what happens if the claim is turned down

The Request for Arbitration goes to the Lemon Law Arbitration Screening unit at The Capitol in Tallahassee, or to its filing mailbox as a PDF. The Attorney General makes a first eligibility call within 20 days of the filing date. An incomplete form can come back with a request for more information and a deadline, and missing that deadline can mean rejection.

Under section 681.109(6), a claim rejected for thin evidence can be reconsidered on new information, and after a second review rejected for clearly insufficient evidence, with written reasons. A rejection isn't the end: subsection (7) lets you sue to enforce the chapter's remedies, and the rejection is admissible. An approved claim goes to a regional office, and the Board aims to hear it within 40 days and decide within 60. Section 681.1095(4) requires a new-car owner to go to the Attorney General first, before any lawsuit.

Federal court in West Palm Beach, and cars Chapter 681 doesn't reach

The federal Magnuson-Moss Warranty Act is the fallback for a car Florida's statute doesn't cover: one bought new in another state, a motorcycle, or a truck over 10,000 pounds. It follows a written warranty, and 15 U.S.C. section 2310(d)(2) lets a successful consumer recover costs and fees measured by the hours the lawyers actually worked. A suit like that stays in state court unless at least $50,000 is in controversy. Palm Beach County is in the Southern District of Florida, and 28 U.S.C. section 89(c) lists West Palm Beach among the places that court sits.

Chapter 681 leaves other remedies open. Section 681.112(3) says the chapter doesn't stop a consumer pursuing rights under any other law.

If anyone tells you a Florida lemon is simply "three strikes," ask them about the letter, the final attempt, the certified program and the 60 days. Our explainer on how the lemon law works covers the basics.

Heading north soon, or just back? The first thing we check, free, is how many days you have left.

  • The purchase or lease contract: it shows where the car was sold and the delivery date that starts the 24 months.
  • Every repair order, from every dealer, in Florida or elsewhere, with its dates and odometer readings.
  • Any letter already sent to the manufacturer, with the registered or express mail receipt.
  • We can meet by phone or video wherever you are, or at our Miami office.
Start My Free Case Review 
A Boca Raton driver on the phone at home while a Florida lemon law claim is prepared for the Attorney General
You Stay Put

A Boca Raton claim runs on paper, from either home

You can start this from your kitchen table in Boca Raton or from a summer place in New England. The Request for Arbitration can be mailed or emailed as a PDF, screening is done on the file, and plenty of claims settle before a hearing date is set.

We collect the repair orders from every dealer involved, check each for dates and mileage, send the registered letter to the manufacturer's regional office, file with the right program in the right order, and prepare you for the hearing. What we need from you is the call that starts it.

How It Works

How long does a Boca Raton lemon law case take?

Here are the five steps in the order they happen, along with the spots where a part-year resident tends to lose time, and for a brand with no certified program (Mercedes-Benz or BMW, say) the clock below runs from the end of the 24 months, and every day on it is a day the request must have arrived, and if you want the form-by-form version, that's in our guide to how to file a lemon law claim.

  1. Day 0The 24-month rights period ends
  2. Day 60Latest day for the Request for Arbitration to arrive and be date-stamped. Mailing it that day is too late
  3. Day 80Latest day for the first eligibility decision, when the request arrives on Day 60 (20 days)
  4. Day 120Latest target day for the hearing, when the claim is approved on Day 80 (40 days)

Confirm Where the Car Was Sold

The first thing to pull out is the purchase or lease contract, because if the car was sold new in Florida then Chapter 681 applies wherever you live now, and a demonstrator counts, and so does a lease of a year or more that makes you responsible for repairs. Section 681.102(14) excludes motorcycles, mopeds, off-road vehicles, trucks over 10,000 pounds, and the living areas of a motorhome. While you've got it out, note the delivery date and then go through the warranty booklet looking for a certified program and the manufacturer's regional address.

Keep One File of Repair Orders

It's easiest if every visit at every dealer goes into the same folder, and you check each order before you leave the counter, since your complaint in your own words, the diagnosis, the work, the test-drive length, the dates and the mileage are what section 681.103(4) requires. You'll also want your own notes on when you dropped the car off and when you were told it was ready, which is a record the Attorney General asks consumers to keep anyway.

Notify the Manufacturer in Writing

After the third repair, or once the car has been out of service for 15 days, write to the manufacturer by registered or express mail, at the zone, district or regional office address section 681.103(2) requires it to print in the warranty or owner's manual. The Attorney General's optional defect notification form works fine for this, with one copy going to the manufacturer with a return receipt and one for you and one to the Attorney General. A letter to the dealer isn't notice.

File With the Right Forum, on Time

Certified brand: file with that program within 60 days after the 24 months end, then go to the Board if it doesn't decide in 40 days or you reject its result. Everyone else, including Mercedes-Benz and BMW owners, files the Request for Arbitration with the Attorney General directly. Send clean copies without any highlighter or handwriting or sticky notes on them, and hold on to the originals for the hearing.

The Hearing and the Decision

The panel hears the case on a weekday, in English, under oath, with cross-examination by the manufacturer's side. It usually settles liability first and only then works out the money, and often announces the result at the end. A win gives the manufacturer 40 days to pay or replace. Either side then has 30 days to appeal to circuit court. Hearings are public, and the Attorney General actually suggests sitting in on one before yours.

A Boca Raton claim usually comes apart in one of four places, which are an owner assuming a car bought in New Jersey was covered here, or a July repair order from an out-of-state dealer going missing, or the letter going to the showroom instead of the regional office, or the request leaving in the mail on day 58 and turning up on day 62.

Plenty of owners handle this themselves and the Attorney General's staff answer questions by phone, but the difficulty is keeping the paper together across two homes while the 60 days run. We can't tell you in advance how a panel will rule. What we can do is keep the file complete and the dates safe while you get on with the rest of your year.

Outcomes

What compensation can you receive?

The refund is yours to choose

Once a car qualifies, section 681.104(2)(a) gives the manufacturer 40 days to buy it back and refund the purchase price, or replace it with a car you accept. Both include the collateral and incidental charges you reasonably ran up, and the statute gives you an unconditional right to the refund over a replacement. A financed car is refunded to you and your lender as your interests appear, so the loan is paid off and you get back what you put in.

Leases, which are common here

Under section 681.104(2)(b), a qualifying lease is unwound by formula. You receive your deposit and the lease payments you made, the leasing company gets the rest, and no early termination penalty can be charged against you. A lease counts if it runs a year or more and makes you responsible for repairs, or if it's a lease-purchase.

The offset, on an expensive car

Refunds and replacements both carry a deduction for use under section 681.102(19), and the Attorney General's remedy calculation guideline shows the Board's working:

  1. Take the base selling price from the purchase invoice, leaving out taxes, government fees and dealer fees.
  2. Multiply by the miles you drove up to a settlement or the hearing. Miles the dealer, the manufacturer or the Board added aren't yours.
  3. Divide by 120,000, or by 60,000 for a recreational vehicle.

A car with a $92,000 base price and 9,000 of your own miles carries a $6,900 offset. A car that spends half the year in a garage builds up fewer miles, so its offset stays smaller. On a high-priced car the invoice lines matter just as much: dealer-installed packages, extended warranties and window film can be collateral charges on the refund side, and sales tax comes back too. Each line has to be argued for, and each can be missed.

Trade-ins are where numbers go wrong. The purchase price includes the trade-in allowance on the contract, but if that figure is disputed the statute falls back to 100% of the NADA Official Used Car Guide, Southeastern Edition, retail value. Fees follow the win: section 681.112(1) has a court award reasonable attorney's fees to a consumer who prevails in a Chapter 681 lawsuit, and section 681.1095(13) adds them when a manufacturer appeals a Board award and loses. We take qualifying cases on contingency.

Possible Outcomes

Five things a successful Boca Raton claim can bring

  • Refund

    The purchase price plus collateral and incidental charges, less the offset, and your choice over a replacement

  • Replacement

    A car identical or reasonably equivalent to yours, with a sticker price no more than 105 percent of the original's

  • Lease money back

    Your deposit and lease payments returned, with no early termination penalty charged against you

  • Repairs after month 24

    A defect first reported inside the rights period still has to be fixed after the 24 months are over

  • Attorney's fees

    Owed by the manufacturer when a consumer wins in court under Chapter 681, or defends a Board award on appeal

Outcomes depend on the facts of each case, so no attorney can tell you in advance what yours will be.

Manufacturers We've Taken to Court

We Take On the
Biggest Names

Vehicles We Handle

Which vehicles does the lemon law cover in Boca Raton?

Florida's reach is set in section 681.102(14): new vehicles sold in the state, demonstrators and qualifying leases, minus a short list of exclusions. When a vehicle falls outside it, the federal Magnuson-Moss Warranty Act often picks it up. Choose a category below.

Cars, SUVs and Light Trucks

Covered, and most claims live here. Driver-assistance systems that brake or steer when they shouldn't, infotainment and camera faults, electrical drains and hesitating transmissions all qualify if they substantially impair the car and keep coming back. A rattle usually doesn't. A warning light that disables adaptive cruise can. See our practice areas.

Heavy-Duty and Diesel Pickups

The line is 10,000 pounds gross vehicle weight, on the door-jamb sticker. Below it, a diesel pickup is covered like a sedan. Above it, Chapter 681 doesn't apply and the claim runs on the written warranty and Magnuson-Moss. Derate and emissions faults are the usual pattern. See our diesel emissions lemon law guide.

Motorcycles and Scooters

Excluded. The statute names motorcycles, mopeds and electric bicycles, and the Attorney General's coverage page lists motorcycles and mopeds among the vehicles the law doesn't cover. A bike with a defect that keeps returning under a written warranty may still support a federal Magnuson-Moss claim. See our motorcycle lemon law guide.

RVs and Motorhomes

Covered on a separate track. Recreational vehicles go through the RV Mediation and Arbitration Program under sections 681.1096 and 681.1097. The numbers change: 60 days out of service, a 45-day final repair window and an offset divided by 60,000. The living quarters, from the roof air conditioner to the generator and house wiring, are excluded. See our RV and motorhome lemon law guide.

Electric Vehicles

Covered like any new car. Charging faults, battery warnings, drive-unit noise and software that breaks something after an update are the patterns we see. Check the forum: Tesla, Hyundai, Kia, Ford and GM electrics go to a certified program first, while Mercedes-Benz, BMW, Volvo, Rivian and Lucid aren't on the list. See our electric vehicle lemon law guide.

See All Practice Areas →
Client Stories

What Our Clients Say

Real results from real clients who trusted
RockPoint Law with their lemon law claims.

I contacted RockPoint Law in July 2025 and by mid Jan 2026, I had received my settlement proceeds. A mid 5-figure loan was paid off and the manufacturer took possession of the vehicle. Not having that car payment and the mandatory full coverage freed up about $900/month. If you're on the fence about calling RockPoint Law, let it go. The relief you will feel when it all works out will be soooo worth it.

Read more
HJ
Henry Jose
Google Review

Was having nothing but issues with the DEF system in my Ram 3500. I didn't have high hopes because 3500 trucks are generally excluded from lemon law. The entire process from the time I contacted RockPoint Law to the time I received my settlement was under 6 months! Their response times were well above expectations.

Read more
JR
Joe Russo
Google Review

My Telluride's transmission would jerk so hard between gears that my coffee would spill. Dealer had it four times. When I called RockPoint Law, they asked the exact technical question I'd been researching for weeks. We got a buyback with reimbursement for my deductible and rental costs. They speak fluent mechanic before they speak lawyer.

Read more
K
Kirill
Google Review

Turbo failure on my EcoBoost F-150. Dealer replaced it once, then denied the second. Steven Nassi compared my case to known manufacturing defects for that engine. Other lawyers just saw 'engine trouble.' Steven built the argument around the known defect pattern. Secured a full refund.

Read more
JR
Joshua Ragsdale
Google Review

Our minivan's sliding door would just stop working. Not a great feature with little kids. Tried to get it fixed under warranty three times. Final straw was when it almost closed on my son's arm. Leo was our attorney and got us a great outcome. They handled everything from start to finish.

Read more
JG
Jorge Garcia
Google Review

My family's cross-country road trip turned into a nightmare when our brand-new SUV broke down in three different states. Each dealership kept giving us the run-around. RockPoint Law tracked every failed repair, hotel receipt, and even our unused theme park tickets. They got us a full buyback plus $8,200 for the vacation that fell apart.

Read more
AG
Adam Gore
Google Review

The active suspension in my Ram 1500 started making a loud 'clunk' on every bump. Dealer replaced one part but the noise just moved to another corner. After the third repair, I was done. Natalie Nassi said, 'A repeated failure of a major chassis component is a clear impairment to value and use.' She didn't see a noise; she saw a failed system.

Read more
PM
Piyawan Maprakhon
Google Review

My car is basically my mobile office. When the electrical system fried two laptops and killed my productivity, I reached out to RockPoint Law. Unlike the dealer who treated me as a nuisance, RockPoint Law saw how it impacted my ability to work. They secured a full refund on the vehicle plus $6,500 for lost income and equipment.

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SK
Sadie Kim
Google Review

The manufacturer told me I was out of luck. RockPoint Law told me otherwise — and proved it! Their lemon law experience turned my nightmare into a fair resolution. What impressed me most was their transparency — no false claims, just hard facts and harder work. Worth every penny and then some!

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KE
Kevin Eimuth
Google Review

From the moment I walked into their office shaking with frustration, the team at RockPoint Law put me at ease. They listened patiently to my whole story, then laid out a clear game plan. Six weeks later, I was holding a check that made all those repair shop trips worth it. True professionals who deliver!

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JB
Jatt James Bond
Google Review

We had two vans with the same transmission failure. RockPoint Law consolidated both claims, lined up build dates, and pushed for an extended coverage fix. Both vans were repaired, and we got downtime reimbursed.

Read more
KS
Kishan Singh
Google Review

The hands-free liftgate on my SUV would randomly open in my garage, denting the door. I felt crazy complaining about a 'convenience feature.' Our attorney reframed it: 'An uncontrolled operation of a motorized component is a safety and property damage risk.' The team used my security camera footage as evidence. We got a solid settlement.

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PS
Peyman Soleimani
Google Review
Why RockPoint

Why Boca Raton drivers choose RockPoint Law

Lemon law and warranty claims are our core practice. A Florida claim is built from contracts, repair orders and a filing with the Attorney General, so it works the same whether you're in Boca Raton this week or somewhere colder.

Lemon Law Is Our Core Practice

This isn't a side practice. Warranty and lemon law is what we do, every day, for drivers with defective vehicles.

Built for Two Addresses

We gather repair orders from dealers in any state, track the Florida dates while you're away, and work by phone, video and upload. Our Florida office is on Brickell Avenue in Miami, and most clients never need to visit. Statewide questions are on our Florida lemon law page.

The Brand Decides the Forum

Porsche to CAP Motors, Lexus to NCDS, Mercedes-Benz straight to the state. We check the current certified list against your brand and purchase date before anything is filed.

Clear Communication

Straight updates at every stage of your case. No long silences and no surprises.

No Upfront Legal Fees

Qualifying cases run on contingency, so there is no fee unless we recover for you.

Meet the Team →
Our Story

Meet the Firm Behind Your Claim

The same attorneys who handle claims nationwide handle them here. Two minutes on who we are and how we work.

Side-by-Side

Do I need a lemon law attorney in Boca Raton?

Handling a Boca Raton claim alone vs with an attorney. Flip the switch to see the same four moments from both sides.

Vehicle repair invoices spread across a kitchen table with a hand hovering over them
On your own1 / 4

Assuming a Florida address means Florida coverage

Chapter 681 applies to cars sold in Florida. An owner who bought in New York, moved the registration to Palm Beach County and filed with the Attorney General can spend weeks on a claim the Board can't hear, while the deadlines under the law that does apply keep running.

A person on the phone at a home desk with a notepad of call notes
On your own2 / 4

Losing the summer repair orders

A visit to a dealer up north can be one of your three repairs, or a week of your 30 days. Without the itemized order from that visit, it's your memory against the manufacturer's records.

A wall calendar with deadline dates circled in red beside a set of car keys
On your own3 / 4

Mailing the request late from out of state

The filing date is the day the Attorney General stamps the form, not the day you mailed it. A request sent from Michigan on day 57 can arrive after day 60, and a missed deadline ends your arbitration rights.

One person alone at the end of a long empty hearing room table
On your own4 / 4

Accepting the first buyback number on a big invoice

On a six-figure car, an offset based on the full invoice rather than the base price, or a missing line for dealer-installed packages, moves the refund by thousands of dollars.

Hands working through an organized stack of repair orders with a highlighter and index tabs
With RockPoint Law1 / 4

The point of sale checked before anything else

We read the contract first. Sold in Florida, we build the Chapter 681 claim. Sold elsewhere, we look at the warranty and federal law instead of filing in the wrong place.

A certified mail envelope and return receipt card being prepared on a desk
With RockPoint Law2 / 4

One file, requested from every dealer

We ask each service department, in Florida and out of it, for the itemized orders section 681.103(4) entitles you to, and line them up by date and mileage.

An open case planner with color-coded deadline tabs being marked
With RockPoint Law3 / 4

A filing date set with room to spare

We work back from the end of your rights period and file early, by a method the Attorney General accepts, so arrival is never the question.

A bound exhibit folder open on a conference table
With RockPoint Law4 / 4

Every invoice line argued for

We take the base price, remove the dealer's and the Board's miles, claim the collateral charges and test the trade-in figure before any settlement talk.

Serving Boca Raton and South Palm Beach County

On the ground in Boca Raton

An older city, and a part-year one

Boca Raton had 101,582 residents on the Census Bureau's July 1, 2025, estimate, in a Palm Beach County of 1,575,726, and the 2024 American Community Survey puts 23.7 percent of residents at 65 or over, against 18 percent nationally, while across 2020 to 2024 the same survey counted about 4,700 homes, close to one in ten in the city, held for seasonal, recreational or occasional use.

Those two facts end up shaping a lemon law claim here more than any road or landmark does, because what you get is repairs done in two states and mail that has to chase you down and deadlines that land while you're away somewhere. Coverage for a car sold in Florida doesn't change, since the statute doesn't ask where you file your taxes, but the logistics do, and so the practical advice is to keep the purchase contract where you can reach it from either home and ask every dealer for the itemized order, and to put the end of the 24 months and the date 60 days after it in your calendar before you leave for the summer.

A car bought outside Florida, or bought from another owner

A car bought new in another state isn't a "motor vehicle" under section 681.102(14), even after you register it here. The state where it was sold may have its own lemon law, though, and the federal Magnuson-Moss Act follows the written warranty wherever the car goes. On the other hand, a car bought from its first owner can still be covered, because subsection (4) includes anyone the car is transferred to for personal, family or household use during the 24 months.

If you're buying a car that was once bought back, Section 681.114(2) requires the defect to be disclosed to you, and the manufacturer to warrant the fix for one year or 12,000 miles, whichever comes first. And that goes for cars returned under Florida's law or under a similar law in some other state.

Where a Boca Raton dispute ends up

Most of them never reach a courtroom, but if one does, a Board appeal belongs to the Fifteenth Judicial Circuit, which section 26.021(15) defines as Palm Beach County, and its circuit civil judges sit in West Palm Beach. A federal warranty claim of $50,000 or more can go to the Southern District of Florida, which also holds court in West Palm Beach. And since the petition can be filed where you live or where you got the car, a car bought in one county and garaged in another one gives you a choice about where to go.

We take lemon law claims from every part of the city and its neighbors, including these ZIP codes:

  • 33431
  • 33432
  • 33433
  • 33434
  • 33486
  • 33487
  • 33496
  • Highland Beach

We also take them from the unincorporated neighborhoods west of the city that share a Boca Raton mailing address, and from anywhere else in the state our Florida lemon law page is the place to start.

How to reach us

Start with the online intake form from wherever you are, and we review every request and respond as soon as we can, or you can call (516) 550-3323. If you'd like to meet, our office is at 1221 Brickell Ave, Suite 900, Miami, and Brightline runs from its Boca Raton station to its Miami station downtown if you'd rather not do the drive down I-95.

For some reading on your own, the Attorney General's Lemon Law pages have the forms, the certified-program list and a searchable list of vehicles manufacturers have bought back. Our note on whether a dealership can refuse to fix a recall covers a related question.

Case Results

Recent RockPoint Law recoveries

The dollar amounts below come from the settlement record our firm publishes for its lemon law work across brands, so please read them as firmwide results and not Boca Raton outcomes. We put them on the page because they show what a well-documented defect claim can be worth when it's handled properly, and for no other reason than that.

$160,264 BMW X6

Recovery on a vehicle with engine, electrical and suspension defects.

$144,550 Porsche Macan

Recovery on a Macan with suspension, drivetrain, electrical and HVAC problems.

$110,289 Rivian R1T

Recovery after electrical, engine and suspension failures on an electric pickup.

Figures are drawn from our firm's published settlement record and are not specific to Boca Raton matters. Prior results do not guarantee or predict a similar outcome in any future case. See more RockPoint Law settlements 

RockPoint Law, by the numbers

$50M+**
Recovered for clients
3,000+‡
Cases handled
25+
Years of combined experience
97%*
Resolution rate
  • Free Consultation
  • No attorney's fees unless we recover for you.†
Recent Google reviewsAcross all RockPoint offices: 4.8 from 19 Google reviews
  • ★★★★★a month ago
    I had a really good experience with RockPoint Law. The whole process was a lot easier than I expected and everyone I dealt with was helpful and responsive. Whenever I had a question, I was able to get an answer without feeling like I was chasing anyone down. They handled everything and kept me updated along the way. Definitely glad I reached out to them.
    Ronen S. Malekmehr
  • ★★★★★6 months ago
    Saw RockPoint Law and wasn't sure. Called anyway because I was at my wit's end. Natalie Nassi answered and she remembered me from somewhere else. Same calm voice, same no-nonsense approach. She took my case and handled everything. Manufacturer bought the car back. Name on the door changed but Natalie didn't. That's what matters to me.
    Tanja Moldenhauer
  • ★★★★★6 months ago
    Saw RockPoint Law online and wasn't sure because I hadn't heard of them. But I was desperate. My car had been in and out of the shop for months. Called them up and the person I spoke with was so easy to talk to. No legal mumbo jumbo, just straight talk. They took my case and got me a buyback. New name but they know what they're doing. Would recommend.
    Rodolfo Paulino
2 more Google reviews
  • ★★★★★6 months ago
    Honestly wasn't sure about RockPoint Law since I hadn't heard of them before. But I was desperate. My car had been in the shop five times for the same problem and nobody could figure it out. Service advisor started avoiding my calls. I found RockPoint online, called, and the person I talked to was really down to earth. They took my repair orders and handled the whole thing. A few months later, the manufacturer bought the car back. New name but they got it done. Would use them again in a heartbeat.
    Om Shiv
  • ★★★★★6 months ago
    Saw RockPoint Law pop up when I was googling lemon law help. Wasn't sure about the name but figured I'd give it a shot. My Jeep Gladiator had a death wobble at highway speeds—front end would shake violently. Dealer replaced the steering stabilizer twice, still shook. The person I talked to at RockPoint was super calm and explained everything clearly. They handled the claim and Jeep bought the truck back. Glad I didn't let the new name scare me off. They got the job done.
    Víctor Torres

About this page

Written and edited by the RockPoint Law content team. Prepared September 2026 to reflect the Motor Vehicle Warranty Enforcement Act, Chapter 681 of the Florida Statutes, Secs. 681.10 through 681.118, administered by the Office of the Attorney General. See our editorial policy.

Anyone can check a Florida attorney's license and public discipline record in The Florida Bar's own member directory. We think you should, for any firm you're considering, including this one.

Start here

Tell us what the car is doing in Boca Raton

Three details about the vehicle, and how to reach you.

  • The year and make of your vehicle
  • What the dealer has already tried, and whether you paid for it
  • Your name, phone and email. We review every request and respond as soon as we can

No cost, no obligation. Contacting RockPoint Law does not create an attorney-client relationship.

Check my case Start My Free Case Review Or call (516) 550-3323
Our Team

Meet the Team
Behind RockPoint Law

A dedicated team that stands with you through every step of your Lemon Law claim.

Steven Nassi
Steven Nassi
Managing Partner
Founder · 25+ years of litigation experience
★ Founder & Managing Partner
Natalie Nassi
Natalie Nassi
Managing Partner
Columbia University · 20+ years in consumer advocacy
Ron Kaniuk
Ron Kaniuk
Florida Managing Partner
St. John's University School of Law · Consumer protection & lemon law
Aaron Waldo
Aaron Waldo
Attorney
U.S. Marine Corps veteran · Automotive background
Liam Jones
Liam Jones
Attorney
Licensed in New York & New Jersey
Christian Garcia
Christian Garcia
Senior Case Manager
Case management from intake through resolution
Rudy Gutierrez
Rudy Gutierrez
Intake Manager
First point of contact for new clients & case evaluations
FAQ

Boca Raton lemon law questions

What Boca Raton owners ask us most, from the first repair to the hearing.

Is there a Boca Raton lemon law, or does the Florida law apply?

The Florida law applies, and nothing else can. Section 681.116 stops Boca Raton and Palm Beach County from writing their own version.

The Florida law applies, and nothing else can. Section 681.116 says Chapter 681 preempts any county or city ordinance on warranty rights for a car acquired in Florida, so neither Boca Raton nor Palm Beach County can write its own version. The Motor Vehicle Warranty Enforcement Act covers new and demonstrator vehicles sold in Florida, plus qualifying leases. If a defect that substantially impairs the car's use, value or safety survives three repairs and a final attempt, or keeps the car in the shop for 30 days in total, inside 24 months from delivery, the manufacturer owes a refund or a replacement. The claim goes to the Florida New Motor Vehicle Arbitration Board, run by the Attorney General's office. Our Florida lemon law page walks through the statute in full.

I live in Boca Raton only part of the year. Am I still covered?

Yes, if the car was sold in Florida. Coverage turns on where the car was sold and how it's used, not on where you live or vote.

Yes, if the car was sold in Florida. The definition of a consumer in section 681.102(4) is about how the car is used, personal, family or household, and says nothing about where you live or vote. The test that matters is in subsection (14): a covered motor vehicle is a new vehicle sold in this state. So a car bought new at a Palm Beach County dealership is covered even if you spend June to October in New Jersey. The statute even plans for this. Section 681.117 collects its $2 lemon law fee on a Florida sale when the buyer takes the car out of state to title it. What the law does not do is pause for the summer. The 24 months and the 60-day filing deadline run while you are away.

I bought my car up north and registered it in Florida. Does Chapter 681 cover it?

Usually not. Chapter 681 covers a new vehicle sold in Florida, and registering an out-of-state purchase here doesn't change that.

Usually not. Section 681.102(14) covers a new vehicle sold in this state, and the Attorney General's coverage page says the same thing in plain words: the law applies only to new or demonstrator vehicles sold in Florida. Registering the car here, or moving here full time, does not bring an out-of-state purchase inside the Florida statute. That does not leave you with nothing. The state where you bought the car may have its own lemon law with its own deadlines, and the federal Magnuson-Moss Warranty Act follows a written warranty wherever the car is driven, with a fee-shifting provision in 15 U.S.C. section 2310(d)(2). Send us the purchase contract and we can tell you which law fits the facts.

Do repairs done at a dealer out of state count toward my Florida claim?

They can. The statute counts repairs by the manufacturer's authorized service agent, and nothing requires that dealer to be in Florida.

The statute counts repairs by the manufacturer or its authorized service agent, and section 681.104(3) does not say that service department has to be in Florida. An authorized dealer in Connecticut is still the manufacturer's service agent. What makes an out-of-state visit useful is the paper. Section 681.103(4) requires an itemized repair order each time the car comes back, listing your complaint, the diagnosis, the work, any test drive, the dates and the mileage. Ask for that order at every visit, wherever it happens, and keep it with the Florida ones. Two things stay fixed, though. The defect has to be reported inside the 24 months, and the written notice still goes to the manufacturer, by registered or express mail, not to the dealer.

What if I am out of Florida when a deadline or the hearing comes up?

The deadlines don't move because you do. The request has to arrive in time, and asking to move a hearing waives the Board's time limits.

The deadlines do not move because you do. A Request for Arbitration is due within 60 days after the 24 months end, or 30 days after a certified program's final action if that is later, under section 681.109(4). The Attorney General date-stamps the form on arrival and treats that as the filing date, so mail it early. The Attorney General keeps a separate Lemon Law phone line for callers outside Florida, listed on its hearings page. Hearings are held in Florida, at a location meant to be convenient for you, on weekdays during business hours. If you need to move the date, section 681.1095(6) lets the Board continue a hearing for good cause, but a continuance you request waives the 40-day and 60-day time limits the Board otherwise works to.

My Mercedes-Benz or BMW keeps going back to the shop. Where does a Boca Raton claim go?

Straight to the state Board. Mercedes-Benz and BMW have no certified program, so the request goes to the Attorney General directly.

Straight to the state. Mercedes-Benz and BMW are not on the Attorney General's list of state-certified manufacturer programs, and neither are Land Rover, Volvo or the Stellantis brands. Section 681.109(3) says that when a manufacturer has no certified procedure, you apply directly to the Attorney General to have the dispute sent to the Board. The rest of the claim is the same as for any Florida car. The defect is reported inside 24 months of delivery, every repair visit produces an itemized order, and after the third repair, or at 15 days out of service, the manufacturer gets a letter by registered or express mail. One trap: a customer-care arbitration missing from the state's list is not a substitute, and the Attorney General cautions that using one can burn time and rights.

My Porsche, Lexus, Audi or Genesis is the lemon. Is the process different?

Yes, there's an extra stop first: the brand's certified program, CAP Motors for Porsche, NCDS for Lexus, BBB Auto Line for Audi and Genesis.

Yes, there is an extra stop first. Those manufacturers run programs the Attorney General has certified: CAP Motors for Porsche, the National Center for Dispute Settlement for Toyota and Lexus, and BBB Auto Line for Audi, Bentley and Hyundai, which includes Genesis. Acura is on the NCDS list only for cars bought on or after November 1, 2022. Under section 681.108(1), if the manufacturer told you in writing how to use its certified program, you have to try that program before the Board. File it within 60 days after the 24 months end. If it has not decided within 40 days, or you are unhappy with the result, you can then ask the Attorney General for the Board. Certifications last a year at most, so we confirm the list again before filing.

How is the refund worked out on a high-priced car?

The same formula as any car: base price times your miles divided by 120,000. On an expensive car, each invoice line is worth checking.

The same formula applies to a $40,000 sedan and a $140,000 SUV, which is one reason the paperwork deserves a careful read. Section 681.102(19) takes the base selling price on the purchase invoice, without taxes, government fees or dealer fees, multiplies it by the miles you drove up to a settlement or the hearing, and divides by 120,000. A $92,000 base price and 9,000 of your own miles gives a $6,900 offset. The refund side starts with the full purchase price, including any trade-in allowance, and adds collateral charges such as sales tax, title and manufacturer- or dealer-installed items, plus incidental costs the defect caused. A replacement has to be identical or reasonably equivalent, which the statute caps at 105 percent of the original's sticker price.

Does the Florida lemon law cover a leased luxury car in Boca Raton?

Often, yes, if the lease runs a year or more and makes you responsible for repairs. A lease buyback carries no early termination penalty.

Often, yes. A lessee counts as a consumer under section 681.102(10) if the written lease runs one year or more and makes you responsible for repairs, or if it is a lease-purchase agreement. Most dealer leases on new cars meet that test, but read yours. When a leased car is repurchased, the money is divided by the statute. You receive the lessee cost, meaning the deposit and rental payments you have already made. The leasing company gets the lease price minus that amount. And section 681.104(2)(b) prevents any early termination penalty against a lessee who gets a refund or a replacement under the chapter. The offset for use on a lease is calculated from the agreed-upon value in the lease agreement rather than a purchase invoice.

Which court hears a Boca Raton lemon law appeal?

The circuit court, as a new trial. From Palm Beach County that's usually the Fifteenth Judicial Circuit in West Palm Beach, within 30 days.

The circuit court, as a fresh trial. Either side can petition within 30 days of receiving the Board's written decision, and section 681.1095(10) lets the petition be filed in the county where you live, where you acquired the car, or where the hearing took place. For a Boca Raton resident, home is Palm Beach County and the Fifteenth Judicial Circuit, which section 26.021(15) defines as Palm Beach County. The circuit's published division list places its circuit civil judges at the Judge Daniel T. K. Hurley Courthouse, 205 North Dixie Highway in West Palm Beach. The appeal is a trial de novo under subsection (12). If a court upholds your award, you recover attorney's fees, costs and $25 a day past the manufacturer's 40 days to comply.

Can I sue the Boca Raton dealership that sold me the car?

Not under the lemon law. Section 681.113 keeps dealers out of Chapter 681 suits unless the dealer wrote its own warranty.

Not under the lemon law. Section 681.113 keeps dealers out of Chapter 681 lawsuits as defendants, and the chapter gives you no claim against one unless the dealer issued a written warranty separate from the manufacturer's. The refund or replacement comes from the manufacturer. The same section stops the manufacturer from charging the cost back to the dealer unless the dealer's repairs went substantially against the manufacturer's published instructions. In practice, the service department is not your opponent. It is where your evidence comes from. Stay polite, ask for an itemized repair order at every visit, and check that each order records your complaint in your words, the dates in and out, and the odometer reading.

Do I have to come to the Miami office to bring a claim?

No. We have no office in Boca Raton, and most clients never need to visit Miami. The request can be filed by mail or email.

No. RockPoint Law has no office in Boca Raton. Our Florida office is at 1221 Brickell Ave, Suite 900 in Miami, and most Boca Raton clients never need to go there. The Request for Arbitration can go to the Attorney General by mail, or by email as a PDF. Repair orders, the purchase contract and the notice letter can all be sent to us by upload or post, and we can talk by phone or video. If you would like to sit down with us, Brightline runs from its Boca Raton station to its Miami station downtown, and I-95 is the drive. The one day you are likely to attend in person is the Board hearing itself, which the Attorney General sets at a location meant to be convenient for you.

Don't take on the manufacturer alone.

Tell us the vehicle and what the dealer has already tried. No fee unless we recover for you.†

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