2026 Audi Q5 Lemon Law Buyback in Florida
Past results do not guarantee a similar outcome.
Our client bought a new 2026 Audi Q5 in Florida. Within weeks it threw random system alerts and developed a buzz in the left dash that came back after a repair. After 50 days out of service, Audi repurchased it in a buyback valued at $61,304.
The vehicle and its defects
The Q5 was a 2026 model bought new in January 2026, with 45 miles on it at delivery. It reached the dealer for its first repair at 1,176 miles.
The owner's complaints were mostly electrical. System unavailable warnings came and went at random, Apple CarPlay dropped during a road trip, the alarm went off by itself after the car was locked, and the sunroof shade only moved while the button was held down. There was also a buzz from the left side of the dash near 40 to 42 mph, which the dealer treated as a trim rattle. It returned.
| Vehicle | 2026 Audi Q5 |
|---|---|
| State | Florida |
| Purchase | Bought new, January 2026 |
| Repair visits | 2 |
| Mileage at first repair | 1,176 |
| Days out of service | 50 |
| Resolution | Buyback, settled September 2026 |
| Total | $61,304 |
The repair record
The record covers 2 repair visits and 50 days out of service, starting at 1,176 miles.
- January 19 – 29, 2026
The owner listed random system unavailable alerts, CarPlay disconnects, an alarm that triggered on its own and a sunroof shade that needed the button held. Technicians road tested the car 20 miles, scanned it and checked for related bulletins and campaigns, but could not reproduce those concerns. They did confirm a rattle in the driver-side upper A-pillar trim behind the dash buzz, added felt tape and reported it fixed. The trunk lid was dented during the visit, and the dealer repaired the dent while the owner agreed to come back for the paint. A Cila Jet application the owner requested was also done.
- April 20, 2026 – Present
The buzz from the left corner of the dash was back, again at a slight throttle between 40 and 42 mph. A road test with the owner in the car confirmed it. The shop foreman and the service manager had to get involved, and the owner also asked for the trunk repair left over from the first visit.
Florida Lemon Law - Motor Vehicle Warranty Enforcement Act and federal warranty law
Florida's Motor Vehicle Warranty Enforcement Act, Fla. Stat. §681.10 to §681.118, protects buyers and lessees of new or demonstrator vehicles used mainly for personal, family or household purposes. During the 24-month Lemon Law rights period that starts at delivery, a manufacturer is presumed to have had a reasonable number of chances if the same defect has been through 3 repair attempts plus a final attempt after written notice, or if the vehicle has been out of service for 30 or more calendar days in total. After 15 days in the shop the owner has to notify the manufacturer in writing. Claims normally go first to the state-run Florida New Motor Vehicle Arbitration Board, and an owner has until 60 days after the rights period ends to file. The remedy is a replacement or a refund less a reasonable use offset.
This Q5 was delivered in January 2026 and both visits fell in the months that followed, well inside the 24-month window. Its 50 days out of service passed the 30-day figure. The federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq., gives a companion claim for breach of the written warranty and may allow a successful owner to recover attorney fees.
- Statute
- Florida Lemon Law - Motor Vehicle Warranty Enforcement Act, Fla. Stat. §681.10 to §681.118
- Repair test
- 3 repair attempts for the same defect, plus a final repair attempt after written notice, or 30 cumulative calendar days (60 days for recreational vehicles) out of service
- Time limit
- Within 60 days after the end of the 24-month Lemon Law rights period
- Federal law
- Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq.
More on Florida: Florida lemon law attorney page and how to file a lemon law claim in Florida.
How RockPoint built the claim
The days out of service did most of the work. Fifty days is a long time without a car that showed 1,657 miles on the odometer, and it came on top of a defect the dealer said it had fixed. When the dash buzz came back in April and a road test confirmed it, the January repair stopped looking like a fix.
The rest of the record added weight. Several electrical complaints the dealer could not reproduce, a trunk lid damaged in service and an open second visit that needed a shop foreman and a service manager all fit a car that was not living up to its warranty.
The outcome
Audi agreed to repurchase the Q5 and the matter settled in September 2026. The total value of the resolution was $61,304 (exactly $61,304.56), which covered the loan payoff, the amount paid to our client and attorney fees.
Questions about this case
Florida looks for 3 attempts on the same defect, followed by one final attempt after the owner gives the manufacturer written notice. A vehicle out of service for 30 or more calendar days in total also raises the presumption. This Q5 had 50 days out of service.
The rights period runs 24 months from delivery. A claim can be filed up to 60 days after that period ends.
Yes. Florida claims generally have to go through the state-run Florida New Motor Vehicle Arbitration Board first. This Q5 claim was resolved as a buyback in September 2026.
Each visit for a reported defect becomes part of the record, whether or not the technician reproduces it. Here, the repeat dash buzz and the 50 days out of service carried the claim alongside those electrical complaints.
Audi bought the car back. The total value of the resolution was $61,304, covering the loan payoff, the payment to our client and attorney fees.
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